Demetrica Knighten
Indianapolis,IN
Summary
To secure a challenging position in a growth-oriented company where I can utilize my skills and experience to make a positive contribution.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Tax Analyst IV
State of Indiana
Indianapolis, Indiana
10.2023 - Current
- Analyzes complex tax data and financial information to ensure compliance with state regulations, providing expert guidance and support to resolve tax-related issues for the State of Indiana.
Commercial Lines Underwriter
Protective Insurance Company
Carmel, IN
05.2016 - 01.2022
- Evaluated financial statements, credit information, and title data to ensure compliance with underwriting standards.
- Collaborated with team members to assess new and renewal business, reviewing premium and claims history to manage underwriting loss.
- Developed comprehensive communications to convey changes in rates or benefits and advised field agents on customer applications.
- Maintained accurate risk information in internal systems and stayed informed on industry standards and underwriting guidelines.
Personal Lines Underwriter
Protective Insurance Company
08.1996 - 05.2016
- Responded to customer inquiries through multiple communication channels, ensuring high levels of customer satisfaction.
- Evaluated and processed insurance applications, making informed decisions in accordance with underwriting guidelines.
- Collaborated with customers, field representatives, and external agencies to maintain productive professional relationships.
- Analyzed risk information and customer history to accurately calculate renewal rates and provide strategic risk management recommendations.
Education
High School Diploma - undefined
George Washington High School
Indianapolis, INSkills
- Microsoft Word and Outlook
- Managing Risk
- Renewing Policies
- Analyzing Data
- Organizational Skills
- Relationship Building
- Conflict Resolution
- Customer Service
- Problem Resolution
- Planning & Organizing
- Risk Assessment
- Analytical Thinking
- Problem-Solving
- Decision-Making
- Negotiation
- Time Management
Certification
Property And Casualty License, Surplus Lines License, Indiana Department of Insurance
Timeline
Tax Analyst IV
State of Indiana
10.2023 - Current
Commercial Lines Underwriter
Protective Insurance Company
05.2016 - 01.2022
Personal Lines Underwriter
Protective Insurance Company
08.1996 - 05.2016
High School Diploma - undefined
George Washington High School