Demetrice Frazier
Dallas,TX
Summary
I am a hard dedicated worker that takes pride in what I do no matter what the task requires For that reason alone I feel I will be a asset in areas where my skill set is desired. I have numerous years of customer service experience as well as providing excellent verbal and communication skills. My problem solving and the ability to work with others has brought me a long way in my Job field
Experienced with surveillance techniques, access control systems, and emergency response protocols. Utilizes effective communication skills and situational awareness to maintain secure environment. Track record of ensuring safety and compliance with security regulations.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Armed Security Officer
United Security Services
02.2024 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Armed Security Officer
Sunstates Security
01.2023 - 10.2024
- Responded quickly to incidents and assessed active situations for security concerns.
- Underwent and maintained firearms certification in compliance with state laws and organizational standards.
- Performed hourly patrols of building areas, parking lots and facility grounds.
- Enforced company policies and procedures consistently across various sites while maintaining professionalism at all times.
Security Officer
IIDON SECURITY
01.2023 - 09.2023
- Observe n report
Security Officer
Metro One Loss Prevention
01.2022 - 12.2022
- Observe and report
Security Officer
Special Response Corporation
08.2021 - 01.2022
- Observe and report
Security Officer
Saftey one
03.2021 - 12.2021
- Observe and report and provide excellent customer service
- Lead my shift and provide supervision to assist with running a smooth and problem free shift
Team Member
Burger King
08.2020 - 12.2021
- Cashier
- Grill
- Cleaning
- Customer service
- Drive thru
Shift Leader
Jazzy's Cafe
01.2021 - 07.2021
- Customer service
- Shift scheduling
- Help in whatever department
- Cover shifts
- Etc
Armed Guard
USAPD
11.2020 - 03.2021
- I worked for the Government center providing customer service as well as protection to judges, city workers as well as customers
- Providing oversight and management for my team
Armed Security Officer
TIS Security
06.2019 - 02.2020
- Report writing, making rounds, and providing customer service and security for assigned post
Telemarketer/Customer Service/ sales
TCIM SERVICES
04.2018 - 09.2019
- Provide excellent customer service to at&t inbound and out bound also offering services such as identity protector etc
Bakery
Kroger Stores
01.2017 - 10.2018
- Baking, cleaning, prepping, cleaning, stocking etc
Dispatcher
United united tow
01.2017 - 03.2018
- Report mechanical and tow truck information to all receiving parties involved
Housekeeping
ALLIES Cleaning
10.2013 - 02.2016
- Cleaning, shift planning, providing customer service to customers and prospective clients
Education
GED - GED, Culinary
James Madison University
Dallas08.2022
Skills
- Customer Service
- Organizational Skills
- Typing
- Security
- Cash Handling
- Stocking
- Word
- Problem-solving
- Team Work
- Surveillance
- Loss Prevention
- Supervising Experience
- Telemarketing
- Conflict Management
- Writing Skills
Certification
- 2nd and 3rd level security
- Guard Card
Timeline
Armed Security Officer
United Security Services
02.2024 - Current
Armed Security Officer
Sunstates Security
01.2023 - 10.2024
Security Officer
IIDON SECURITY
01.2023 - 09.2023
Security Officer
Metro One Loss Prevention
01.2022 - 12.2022
Security Officer
Special Response Corporation
08.2021 - 01.2022
Security Officer
Saftey one
03.2021 - 12.2021
Shift Leader
Jazzy's Cafe
01.2021 - 07.2021
Armed Guard
USAPD
11.2020 - 03.2021
Team Member
Burger King
08.2020 - 12.2021
Armed Security Officer
TIS Security
06.2019 - 02.2020
Telemarketer/Customer Service/ sales
TCIM SERVICES
04.2018 - 09.2019
Bakery
Kroger Stores
01.2017 - 10.2018
Dispatcher
United united tow
01.2017 - 03.2018
Housekeeping
ALLIES Cleaning
10.2013 - 02.2016
GED - GED, Culinary
James Madison University
- 2nd and 3rd level security
- Guard Card
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