DEMETRICE LOFTON
Winston-Salem,NC
Summary
Experienced Shipping manager versed in warehouse operations and logistics. Possesses exceptional organizational skills and attention to detail. Willing to go the extra mile to meet tight deadlines and reach company goals. Detail-oriented and driven shipping professional with exceptional leadership, planning and training abilities. Capable of managing documentation, updating computer records . Positive and motivational manager with a proactive and resourceful approach. Adept at applying exceptional communication, organizational and analytical skills to managing routine shipping operations and solving complex problems independently. Diplomatic and respectful with productive and dependable nature.
Overview
26
26
years of professional experience
Work History
Shipping Manager
Pratt Industries
02.2019 - 07.2024
- Managed a team comprising of 25 employees, overseeing the efficient loading, palletizing, and shipment handling of more than 80 trailers per day.
- Developed and implemented systems, processes, and procedures to improve to improve shipping and billing accuracy. This resulted in both cost and time savings within department.
- Efficiently performed inventory counts and audits, successfully resolving record discrepancies.
- Implemented effective inspection techniques to boost inventory and recordkeeping precision, ensuring consistency between shipment contents and documentation.
- Streamlined and shortened inventory processes to enhance accuracy and reduce process time by 50%, resulting in substantial time and labor savings. Consequently, plant shrink waste was stabilized from an average of over 12% to a consistent range of approximately 8%.
- Promoted a culture of fairness and positivity amongst all employees
- Enhanced operational efficiency by creating a digital system through Google Sheets that facilitated daily record keeping of inbound and outbound trailers at all shipping dock doors, providing improved accuracy, visibility, and real-time information for the shipping, scheduling, customer service, and logistics departments.
- Managed and updated monthly trailer inventory using Google Sheets, ensuring accurate records of all trailers at plant and drop yards.
- Collaborated with scheduling manager to develop a streamlined floor and trailer inventory process, utilizing Google Sheets for shipping obsolete inventory. Boosted sales revenue and plant profitability while simultaneously reducing on-hand inventory and shrinkage.
- Worked with dispatch to make sure all outbound shipments scheduled by scheduling department were loaded correctly and timely by my department in order for it to reach the customer on time.
- Engaged with suppliers to identify opportunities for cost reduction and implemented effective strategies for improving the affordability of shipping supplies. For instance, I achieved a significant monthly cost saving of over $2000 by collaborating on negotiations and streamlining delivery processes.
- Conducted training program with new employees to promote familiarity with shipping processes and procedures.
- Operated forklifts and hand trucks as needed to move items around warehouse and to load/unload product on trailers.
- Helped implement new HitNot safety system for forklift drivers and pedestrians withing and coming through the department.
- Worked with customer representatives to resolve damaged shipments and item shortages.
- Coordinated storage areas to optimize materials movements and minimize labor hours decreasing trailer loading time.
Shipping Manager
Stronghaven Inc.
08.2016 - 12.2018
- Developed and implemented systems, processes, and metrics to improve On Time Delivery, Inventory Control and Safety.
- Increased OTD from 85% to 96% yearly average to date.
- Managed 2 additional offsite warehouses.
- Reduced shipping cost by $50,000+ by maximizing total MSF per truck load and less brokerage.
- Implemented afternoon production meetings in addition to morning meeting to help insure orders are produced in the right order for next day deliveries.
- Revamped an old trailer pool of 50 trailers to newer 10 year old trailers locally while reducing the cost per trailer by $50 ea.
- Established long-term customer relationships through prompt and courteous service.
- Maintained accurate stock records and schedules.
- Enforced the on-time shipment of products to create exceptional customer experiences.
- Led warehouse improvement initiatives to advance operational efficiencies.
- Communicated all emergencies, delays due to weather and carrier schedule changes to customers and supervisors.
- Conducted monthly inventories of materials on the work floor.
- Redirected shipments en route in response to customer requests.
- Created an great, moral and commutative work environment for both shifts in shipping department.
- Knowledge of Harry Rhodes and Amtech/Topgun managing systems.
- Helped drive down shipping cost from $4.75 per MSF to $3.10 per MSF
- Made seamless transition from 5 company drivers to a 3rd party transportation company without any delays or missteps to otd.
- Made daily delivery schedules while alongside 3rd party transportation company to insure deliveries were made on time.
SHIPPING LEAD
PRATT INDUSTRIES
02.2003 - 07.2016
- Scheduled all outbound deliveries from converting production.
- Achieved a 100% on-time shipment rate.
- Ordered and kept all inventory of all pallets used throughout entire facility including off site warehouse.(B GRADE AND.
- Contact and communicate with customers regarding their shipments and acquiring dock/delivery appointments.
- Maintained accurate stock records and schedules.
- Established long-term customer relationships through prompt and courteous service.
- Communicated all emergencies, delays due to weather and carrier schedule changes to customers and supervisors.
- Conducted monthly inventories of materials on the work floor.
- Attended daily production meetings to insure production and shipping was in line to complete all customers deliveries and on time.
- Supervised the correct loading and handling of product with fork truck operators.
- Communicate with corrugating shipping department to maximize trailer utilization by combining converting and sheet Education orders thus reducing cost of freight.
- Ensured any rejected non-conforming product was properly handled and received back into plant and put in non-conforming area without being mixed back into good inventory.
- Ran a daily backlog by customer and due date for scheduling after being sorted through.
- Assured that each trailer was maximized for utilization.
- Ensured all fork truck operators followed correct inspection procedures and good housekeeping
SHIFT MANAGER
SONIC DRIVE-IN
03.1998 - 09.2002
- Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Quickly identified problem situations and skillfully resolved incidents to the satisfaction of involved parties.
- Prepared for and executed new menu implementations.
- Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
- Assisted in maintaining preparation and service areas in a sanitary condition Checked temperatures of freezers, refrigerators, and heating equipment to ensure proper functioning Cleaned and inspected galley equipment, kitchen appliances, and work areas Cleaned and sterilized equipment and facilities Trained kitchen staff on proper use of equipment, food handling, and portion sizing.
- Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock Filled beverage and ice dispensers, Contact and communicate with customers regarding their shipments and acquiring dock/delivery appointments.
- Maintained accurate stock records and schedules.
- Established long-term customer relationships through prompt and courteous service.
- Communicated all emergencies, delays due to weather and carrier schedule changes to customers and supervisors.
- Conducted monthly inventories of materials on the work floor.
- Picked up incoming stock and delivered materials to designated locations.
- Enforced the on-time shipment of products to create exceptional customer experiences.
- Attended daily production meetings to insure production and shipping was in line to complete all customers deliveries and on time.
- Supervised the correct loading and handling of product with fork truck operators.
- Communicate with corrugating shipping department to maximize trailer utilization by combining converting and sheet orders thus reducing cost of freight.
- Ensured any rejected non-conforming product was properly handled and received back into plant and put in non-conforming area without being mixed back into good inventory.
- Ran a daily backlog by customer and due date for scheduling after being sorted through.
- Assured that each trailer was maximized for utilization.
- Ensured all fork truck operators followed correct inspection procedures and good housekeeping.
- Managed schedules, accepted time off requests and found coverage for short shifts
Education
High School Diploma -
HUMBOLDT HIGH SCHOOL
Humboldt, TN2002
Skills
- Safety-conscious Fast Learner
- Knowledge of HRMS, SAP & Amtech computer systems
- Attention to detail Highly Dependable
- Trip planning/scheduling Deadline-driven
- Adapt quickly to changes Warehouse and fulfillment
- Computer-savvy
- Excellent time management
- Excellent load management
- LTL knowledge
- People friendly
- Very Analytical
- Verbal and written communication
- Technical problem-solving
- Attention to detail, delivery, Dependable, inspection, inventory, materials, meetings, quality, Fast Learner, Safety, scheduling, shipping, time management, Analytical
Timeline
Shipping Manager
Pratt Industries
02.2019 - 07.2024
Shipping Manager
Stronghaven Inc.
08.2016 - 12.2018
SHIPPING LEAD
PRATT INDUSTRIES
02.2003 - 07.2016
SHIFT MANAGER
SONIC DRIVE-IN
03.1998 - 09.2002
High School Diploma -
HUMBOLDT HIGH SCHOOL