Demetrii Wright

• Performed environmental site assessments and provided remediation recommendations.
• Advised corporations and government agencies of procedures to follow in cleaning up contaminated sites to protect people and environment.
• Formulated and implemented long-range plans for environmental programs.
• Provided system and component design reducing negative impact on area environment.
• Served as subject matter expert (SME) on environmental regulations and policies.
• Skilled at working independently and collaboratively within team environment.
• Managed over 70 customer call per day with 100% positive outcomes/follow ups.
• Served as subject matter expert (SME) on environmental regulations and policies
• Skilled at working independently and collaboratively in team environment
• Proven ability to learn quickly and adapt to new situations
• Managed time efficiently in order to complete all tasks within deadlines
• Proved successful working within tight deadlines and fast-paced environment
• Strengthened communication skills through regular interactions with others
• Organized and detail-oriented with a strong work ethic

• Spearheaded innovative approaches to resource allocation and strategic planning.
• Selected favorable filming locations and attained required permits to support shoot schedule.
• Remained composed and highly professional in fast-paced and constantly changing environment, effectively handling challenging situations and difficult individuals to achieve objectives.
• Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
• Worked closely with organizational leadership and board of directors to guide operational strategy.
• Established departmental performance goals and provided feedback for underperforming areas.
• Formed strategic partnerships and connected with customers to drive best results.
• Evaluated company documentation to verify alignment with regulatory requirements.
• Leveraged professional networks and industry knowledge to strengthen client relationships.
• Remained highly composed and calm in very fast-paced, stressful and constantly changing environments to provide optimal leadership and achieve desired results.

Led housekeeping team of 65 staff to support EVS operations/departmental metrics.

• Maintained and improved customer and patient satisfaction with consistent follow-up.
• Maintained security for property, supplies and operating funds to reduce theft or loss.
• Recruited, interviewed, hired and developed staff performance through regular and timely assessments.
• Implemented change to environmental service program to enhance desirability of facility.
• Prepared reports and schedules with accuracy.
• Held classes to teach staff facility procedures.
• Oversaw annual budget to handle supply, labor and maintenance needs.
• Complied with health, safety, OSHA and industry regulatory agencies to minimize hazards and support safe and healthy work environment

• Oversaw five direct reports with more than 50 FTE's in all four buildings, including Duke Medical Pavilion, Duke Cancer
• Center, School of Nursing, and School of Medicine in operation excellence, staff development, safety, infection control, and quality assurance
• Nurtured client relations and assessing staff to determine facility requirements
• Onboarded and developed team members performance providing regular and timely assessment
• Managed daily quality control systems, while supporting frontline associates for developing creativity and motivation to attain full potential
• Delivered remarkable service in collaboration with hospital administration and other departments
• Excelled at monitoring and maintaining operating payroll, supplies, equipment, and hospital budgets
• Showcased continuous potential to maximize customer and patient satisfaction
• Contributed towards infection prevention by maintaining hand hygiene compliance of 95%
• Slashed operational costs, while stripping/waxing flooring and performing routine maintenance.
• Supervised operations staff and kept employees compliant with company policies and procedures.
• Developed systems and procedures to improve operational quality and team efficiency.
• Developed and maintained relationships with external vendors and suppliers.
• Set, enforced, and optimized internal policies to maintain responsiveness to demands.
• Trained and guided team members to maintain high productivity and performance metrics.
• Assisted in recruiting, hiring and training of team members.
• Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.

• Met project deadlines without sacrificing build quality or workplace safety.
• Monitored project progress, identified risks and took corrective action as needed.
• Developed and initiated projects, managed costs, and monitored performance.
• Negotiated and managed third-party contracts related to project deliverables.
• Maintained open communication by presenting regular updates on project status to customers.
• Reported regularly to managers on project budget, progress and technical problems.
• Coordinated with cross-functional teams to resolve project issues and mitigate risks.
• Achieved project deadlines by coordinating with contractors to manage performance.
• Provided detailed project status updates to stakeholders and executive management.
• Identified plans and resources required to meet project goals and objectives.
• Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
• Monitored project performance to identify areas of improvement and make adjustments.
• Planned, designed, and scheduled phases for large projects.

• Duties of Personnel clerks include: auditing and making entries in individual service records; auditing service records for required entries and documentation; completion of various personnel and pay related forms and documents; researching proper unit diary entry requirements; reporting transactions into MCTFS via the unit diary; auditing and correcting feedback reports from systems; preparation of individual bond and allotment requests; and performing other duties pertaining to pay and personnel administration as required. Other duties and tasks performed may overlap those performed by administrative clerks, including preparation of naval correspondence and maintenance of correspondence files and directives.
• Unit Diary Clerk - Prepared, maintained, and audited records and reports used in the Manpower Management System. Maintained unit diary and unit transaction registers, filed and compiled and analyzed statistical reports. Prepared and typed the unit diary.

• Operated with safety and skill to avoid accidents and delays.
• Managed loading, unloading and safety of all personnel, cargo and equipment.
• Maintained proficiency in tactical planning options and convoy defense techniques.
• Completed preventive maintenance and mechanical repairs on vehicles.
• Dropped and hooked trailers and changed configuration of equipment.
• Inspected truck for defects and safe operating condition before, during and after trips.
• Determined quickest and safest routes for delivery by using effective planning and organizational skills.
• Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
• Managed efficient unloading of freight, inspected merchandise, and documented customer concerns for supervisor.

• Certification - Personnel/Unit Diary Clerk
• Marine Corps Basic Training Parris Island, SC (Honor Graduate)
• Over 17 years of established annual training/compliance in environmental services to include; regulatory compliances, infection prevention, medical waste disposal & compliance training, sustainability services, safety, disaster response, patient satisfaction, code of conduct, employee engagement, floor care, linen and daily/weekly cleaning/disinfection training.