Demetrio Reyes
Austin,Tx
Summary
Results-driven professional with a U.S Navy background and proven leadership in high-pressure environments. Currently enrolled in HVAC/R training at Universal Technical Institute, gaining hands-on experience with industry-standard systems and safety protocols. Recognized for reliability, attention to detail, and strong customer service, with a focus on leading teams and solving problems efficiently.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Asset Protection Specialist
Home Depot
03.2025 - Current
- Collaborated with law enforcement and management to investigate theft incidents, ensuring timely resolution.
- Trained team members on best practices for loss prevention and safety compliance procedures.
- Leveraged surveillance and intelligence-led tactics to foster safety and security while minimizing company loss.
- Maintained a professional demeanor when interacting with customers, employees, and law enforcement officials during investigations or incidents.
- Conducted thorough loss prevention audits to identify vulnerabilities and enhance operational security measures.
Damage Controlman
U.S Navy
08.2021 - 09.2024
- Conducted regular inspections of equipment and systems to ensure operational readiness and compliance with safety standards.
- Collaborated with engineering teams to troubleshoot issues, improving system functionality and efficiency.
- Trained junior personnel on damage control techniques, fostering skill development and teamwork.
- Led hands-on training for 60+ personnel in damage control techniques, strengthening mission capability, technical proficiency, and team cohesion under high-pressure conditions.
- Managed hazardous materials effectively, mitigating risks associated with spills or accidents on board the vessel.
Crew Member
Raising Canes
09.2020 - 07.2021
- Provided exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Trained 20 new crew members on operational procedures and customer interaction techniques.
- Collaborated with team members to optimize workflow during peak hours, enhancing efficiency.
- Prepared and cooked menu items following established recipes and safety standards.
Education
Highschool Graduate -
East Austin College Prep
Austin, TXUniversal Technical Institute
Austin, TX05.2026
Skills
- Lockout and tag-out procedures
- Customer service
- Teamwork and collaboration
- Attention to detail
- Problem-solving abilities
- Excellent communication
- Active listening
- Situational awareness
- Safety procedures
- Technical troubleshooting
- Professionalism
Certification
- EPA 608 Universal
- Osha 10- Construction
LANGUAGES
English
Native or Bilingual
Spanish
Limited Working
Timeline
Asset Protection Specialist
Home Depot
03.2025 - Current
Damage Controlman
U.S Navy
08.2021 - 09.2024
Crew Member
Raising Canes
09.2020 - 07.2021
Highschool Graduate -
East Austin College Prep
Universal Technical Institute
Awards
Good Conduct Medal, Letter Of Appreciation, National Defense Award
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