Dynamic professional with a strong background in recreation and security, notably at Allendale Recreation Center. Proven ability in activity planning and customer service, fostering positive relationships and enhancing community engagement. Skilled in safety awareness and daily reporting, ensuring a secure and welcoming environment for all participants and guests.
Overview
5
5
years of professional experience
Work History
Recreation Leader I
Allendale Recreation Center Oakland Parks And Recreation
Oakland, CA
09.2022 - 08.2025
Developed positive and productive relationships with kids, parents and staff.
Facilitated team-building exercises among participants to promote cooperation, communication skills development.
Established positive interactions with participants, parents, and colleagues to promote a nurturing recreational atmosphere.
Maintained inventory of supplies and equipment with established sign-out procedures.
Supervised outdoor excursions such as nature hikes or field trips ensuring adherence to safety guidelines while fostering appreciation for natural surroundings.
Assisted in the planning, preparation, and evaluation of departmental goals, objectives, and strategies to continuously improve recreational offerings for the community.
Security Officer
Fred Finch Youth Center Mental Health
Oakland, CA
12.2021 - 04.2023
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
Updated shift logs and produced daily reports to document security activities and specific incidents.
Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
Courtesy Clerk
Foods Co.
Oakland, CA
02.2020 - 12.2022
Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
Helped customers take merchandise out of store and loaded items into vehicles.
Returned unwanted items to correct store locations and restocked shelves.
Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
Improved customer experience by offering assistance with locating products throughout the store when needed.
Education
Diploma
Castlemont High School
Oakland, CA
06.2019
Skills
Computer skills
Schedule management
Safety awareness
Activity planning
Customer service skills
Daily reporting
Timeline
Recreation Leader I
Allendale Recreation Center Oakland Parks And Recreation