Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Demetris Crump

Tallahassee,FL

Summary

Dedicated professional CPI Investigator is focused on the best interests of children as well as correcting family issues aimed at appropriate reunification strategies. Professional understands family dynamics and the negative impacts of neglect and physical and emotional abuse on child development. Has nine years of experience conducting investigations.

Overview

28
28
years of professional experience

Work History

Child Welfare Case Managers

Camelot Community Care
01.2024 - Current
  • DCM is responsible for participating in staff development opportunities and maintains child welfare certification through on-going training
  • They work cooperatively with our team of case managers and maintain relationships with supervisory staff, community resource providers with children and families, including awareness of and attention to achievement of permanency, satisfaction with services, and overall safety of children
  • They also complete case notes, prepare for and attend court activities, develop and complete judicial reviews, assessments, makes referrals, arranges placements, conducts home studies and facilitates family contacts
  • Participates in staff development opportunities and maintains child welfare certification through on-going training
  • Works as a cooperative member of the unit particularly in the area of backing up other team members and assisting on cases
  • Maintains relationships with supervisory staff, emphasizing proper response to and use of supervision and appropriate reliance on supervisory staff to guide their activities during unusual circumstances
  • Maintains relationships with community resource providers, particularly emphasizing facilitation of the referral process and providing continuity of care to the families on the caseload
  • Establishes and maintains relationships with children and families including awareness of and attention to achievement of permanency, satisfaction with services, and overall safety of children
  • Accurately completes case notes on a continual basis which are factual, up to date and descriptive
  • All case notes are entered into the required data system according to current policy and contractual outcomes
  • Prepares for and attends all court activities as necessary
  • This includes court hearings, testifying concerning the status of cases and progress toward permanency, appropriate interactions with attorneys, and making recommendations to the court
  • Develops and completes judicial reviews, initial and quarterly assessments, child wellbeing assessments, medical reviews, reunification packets and termination reports/summaries as well as all other required reports on time according to current policy and contractual outcomes
  • Attends individual case staffing's
  • Conducts initial and ongoing child safety assessments
  • Makes referrals for services for all cases as needed
  • Arranges for emergency placement, emergency medical treatment and emergency services for children at risk
  • Conducts diligent searches for parents and family members as needed and thoroughly documents that the effort has been made to locate parents and family members
  • Completes home studies as required for prospective placements
  • Plans and facilitates visits between children in care and their family members
  • Conducts minimum monthly face-to-face contacts with children, parents, relatives and others for their caseload
  • Reviews and assesses the family's progress made toward achieving case plan goals
  • Supports foster and adoptive families
  • Negotiates subsidy agreements with adoptive parents when applicable
  • Completes required adoption paperwork leading to finalization as assigned and when applicable
  • Meets adoption goals when applicable

Child Protection Investigator

Department of Children & Families
01.2021 - 01.2024
  • During my time as a Child Protective Investigator, I’ve utilized a multitude of skills and knowledge such as the following
  • Conducts investigations regarding allegations of abuse, neglect, abandonment and/or special conditions for children
  • I work closely with law enforcement, and Children Legal Services
  • Collects information through observation and interviews with the children, parents, relatives, neighbors, and other parties associated with the case, as well as analysis of criminal, past service history and other records
  • Engages families to understand the family’s perspectives about family dynamics, challenges, and solutions, identifies needs and determines the level of intervention needed to include voluntary services or court ordered dependency services
  • Assesses danger threats, child vulnerabilities and caregiver protective capacities in order to determine whether a child is safe or not safe
  • Provides families with services linkages to agency and community resources based on needs assessment and provides recommendations for development of case plan to Case Manager
  • Conducts initial/ongoing child present and impending danger assessments
  • Develops with the family a signed Present Danger Plan and a signed safety plan for any identified threats and interventions
  • Schedules and gathers information for and participates in case staffing’s
  • Prepares appropriate reports/documentation in coordination with Children’s Legal Services and provides testimony in court
  • Maintains thorough documentation in the client records/appropriate information system(s) and maintains organized client files
  • Reports indication of abuse, neglect and/or abandonment to the Florida Abuse Hotline
  • Establishes and maintains cooperative and professional working relationships with organizations and other agencies involved with child protective investigations such as community-based providers, Children’s Legal Services, law enforcement, medical personnel, schools, and other community/agency resources

Case Manager/Integrated Services Manager

Youth Advocate Programs Inc
01.2021 - 12.2021
  • CAT, YES Plan, orientation, file maintenance, service coordination, report preparation and distribution, acquiring relevant court, medical, mental health, substance abuse, education support records and existing assessments and evaluations
  • Support accurate and timely submission of documentation and reporting requirements and support compliance with compliance with federal, state
  • Local and YAP documentation requirements
  • Provide transportation to and from services and community resources and coordinate community referrals for youth and families
  • Conduct curfew checks and assist with other required community contacts as needed
  • Assist with the coordination and facilitation of group delinquency interventions and Supported Work interventions as needed
  • Maintain required caseload size and ratio and promote adherence to individualized interventions outlined in YES Plans
  • Provide intensive and individualized supportive relationships/coaching referrals and follow-up, contacts with youth supportive services and other community-based interventions for youth in hoe and community settings
  • Work closely with the program Director to coordinate and provide specialized attention to each youth and family and provide services during traditional and non-traditional hours as outlined in YES plans
  • Other Essential Functions of the job but not limited to: Follow YAP’s special incidents reporting procedures and provide Director with information on potential safety issues and ethical /confidentiality dilemmas; Adhere to YAP personnel policies, YAP Code of Conduct and integrity Compliance Plan; perform duties in a timely and cost-effective manner, Maintain professional boundaries with clients in accordance with good clinical judgement and YAP code of Conduct

Loan Servicing Office

Florida First Capital Finance Corporation
01.2020 - 12.2020
  • Assists the Director of Loan Administration in servicing the SBA 504 loan portfolio in accordance with the mandates as outlined in the U.S
  • Small Business Administration’s Standard Operating Procedures (SOP) as well as Florida First Capital Finance Corporation, Inc.’s internal Policy and Procedures, including but not limited to the following:
  • Accurately set up loans upon receipt from the Processing Department
  • Monitor assigned pipeline of files to ensure borrower continues to meet terms of loan authorization on an annual basis
  • Maintain currency of information in loan files as well as information in databases
  • Work with borrowers and the SBA to facilitate servicing actions
  • Collect past due loans following FFCFC and SBA guidelines up to and through the debenture repurchase process
  • Work cohesively with the SBA; lender; closing counsel and FFCFC staff as necessary to achieve success in all areas of job duties
  • Risk rate all assigned loans annually as outlined in SOP and FFCFC Policy and Procedures
  • Perform all other job duties as assigned by the Director of Loan Administration
  • Job duties will also include the servicing of other commercial 'non-504' loan portfolios
  • Updated clients’ accounts, contacted insurance Providers, made copies, sent faxes, handled incoming and outgoing calls, communicated with clients and companies to update accounts, and calculated debts of SBA loans

Elder Care / Home Health Aide/Care Giver

GT Independence
01.2019 - 12.2020
  • Provides Health Care in the home, and help clients with daily activities, such as; bathing and bathroom functions, feeding, grooming, giving medication, and some light housework
  • Assist clients with paying bills, meal preparation, help clients make and keep appointments with doctors
  • Provide or arrange transportation and service as a companionship

ESE Paraprofessional/Tutor/ Physical Education Teacher

Leon County Schools
01.2017 - 12.2020
  • Assist the Teacher in Managing classroom, using equipment, updating the bulletin board, supervising Special Needs Students 3rd -5th grade in all core and special area class
  • Teach students subjects in small groups
  • Invigilating test, assisting with any accommodations needed to assist students with special needs
  • Assist in Giving Test/assessments designed to test the cognitive of disabled students
  • Academic Tutor- Provides assistances to 20 or more students after school
  • Provides individual academic needs and help students improve their skills in a specific subject

Full Time Intern

Pace Center for Girls
01.2012 - 12.2013
  • Responsible for completing Ongoing Needs Assessment, Physical Domain and Initial Need Assessment for new girls arriving in program
  • Co-facilitated support groups and mediations with girls
  • Met with parents monthly to review girl’s Monthly Progress Reports
  • Facilitated parent staffing along with teachers and students to address academic and social issues
  • Provided individual counseling, case management and advocacy on a daily basis
  • Assist Case Manager; counselor or social worker in providing case management support serve inquires (information, assessment, referral and linkages)

Administrative Secretary/ Care Administration

Agency for Healthcare Administration
Tallahassee, USA
01.2001 - 12.2003
  • Served as Secretary for 20 professionals
  • Maintained the front desk and reception area in a neat and organized fashion
  • Maintained an inventory record of all equipment and office furniture
  • Scheduled and arranged travel accommodations for 20 staff members
  • Provided support to Medipass staff to include general MediPass disease management
  • Process requests for travel and travel reimbursements
  • Responsible for scheduling weekly and monthly staff and committee meetings
  • Made copies, sent faxes, and handled incoming and outgoing correspondence

Assistant Women’s Basketball Coach

Leon High School
01.2001 - 12.2003
  • Responsible for preparing the team to play through film study and a scouting report
  • Participated in practice planning that includes setting out individual player and team development responsibilities that will help prepare the squad for competition
  • Developed comprehensive care plan utilizing information from in-depth assessments, other service providers, physicians, team members and client/representative

Data Processing Control Specialist

01.1999 - 12.2000
  • Reviewed application for licensure to determine certification of eligibility
  • Managed assigned caseload on an ongoing basis
  • Evaluated qualifications and licensure criteria in accordance with laws and rules

Data Entry and Mailroom Clerk

01.1997 - 12.1999
  • Performed fiscal, personnel, purchasing and other major office functions
  • Maintained a tracking log for assignments
  • Coordinated training and travel arrangements
  • Log incoming mail into an internal system as required
  • Process and distribute incoming mail to employees in a corporate setting

Education

Bachelor’s Degree - Social Work

THOMAS UNIVERSITY
Thomasville, GA
01.2013

Associate’s Degree - Criminology

TALLAHASSEE COMMUNITY COLLEGE
Tallahassee, FL
01.2011

Associate's Degree - Early Childhood Education

TALLAHASSEE COMMUNITY COLLEGE
Tallahassee, FL
01.2006

Skills

  • Excellent Judgement
  • Customer Service
  • Family Support
  • Client needs assessment
  • Court Proceedings
  • Deadline-oriented
  • Exceptional interpersonal and communication skills
  • Organized
  • Effective Communicator
  • Ability to manage files and records
  • Ability to design forms
  • Ability to handle confidential information
  • Valid driver's license
  • Own transport
  • Proficiency in MS office
  • Proficiency in protective service database
  • Proficiency in case management software

Accomplishments

  • DCF Employee of the Month three times
  • Commissioners award human trafficking - 2024
  • Camelot community Employee of the month - 2024

Timeline

Child Welfare Case Managers

Camelot Community Care
01.2024 - Current

Child Protection Investigator

Department of Children & Families
01.2021 - 01.2024

Case Manager/Integrated Services Manager

Youth Advocate Programs Inc
01.2021 - 12.2021

Loan Servicing Office

Florida First Capital Finance Corporation
01.2020 - 12.2020

Elder Care / Home Health Aide/Care Giver

GT Independence
01.2019 - 12.2020

ESE Paraprofessional/Tutor/ Physical Education Teacher

Leon County Schools
01.2017 - 12.2020

Full Time Intern

Pace Center for Girls
01.2012 - 12.2013

Administrative Secretary/ Care Administration

Agency for Healthcare Administration
01.2001 - 12.2003

Assistant Women’s Basketball Coach

Leon High School
01.2001 - 12.2003

Data Processing Control Specialist

01.1999 - 12.2000

Data Entry and Mailroom Clerk

01.1997 - 12.1999

Bachelor’s Degree - Social Work

THOMAS UNIVERSITY

Associate’s Degree - Criminology

TALLAHASSEE COMMUNITY COLLEGE

Associate's Degree - Early Childhood Education

TALLAHASSEE COMMUNITY COLLEGE
Demetris Crump