Dedicated professional CPI Investigator is focused on the best interests of children as well as correcting family issues aimed at appropriate reunification strategies. Professional understands family dynamics and the negative impacts of neglect and physical and emotional abuse on child development. Has nine years of experience conducting investigations.
Overview
28
28
years of professional experience
Work History
Child Welfare Case Managers
Camelot Community Care
01.2024 - Current
DCM is responsible for participating in staff development opportunities and maintains child welfare certification through on-going training
They work cooperatively with our team of case managers and maintain relationships with supervisory staff, community resource providers with children and families, including awareness of and attention to achievement of permanency, satisfaction with services, and overall safety of children
They also complete case notes, prepare for and attend court activities, develop and complete judicial reviews, assessments, makes referrals, arranges placements, conducts home studies and facilitates family contacts
Participates in staff development opportunities and maintains child welfare certification through on-going training
Works as a cooperative member of the unit particularly in the area of backing up other team members and assisting on cases
Maintains relationships with supervisory staff, emphasizing proper response to and use of supervision and appropriate reliance on supervisory staff to guide their activities during unusual circumstances
Maintains relationships with community resource providers, particularly emphasizing facilitation of the referral process and providing continuity of care to the families on the caseload
Establishes and maintains relationships with children and families including awareness of and attention to achievement of permanency, satisfaction with services, and overall safety of children
Accurately completes case notes on a continual basis which are factual, up to date and descriptive
All case notes are entered into the required data system according to current policy and contractual outcomes
Prepares for and attends all court activities as necessary
This includes court hearings, testifying concerning the status of cases and progress toward permanency, appropriate interactions with attorneys, and making recommendations to the court
Develops and completes judicial reviews, initial and quarterly assessments, child wellbeing assessments, medical reviews, reunification packets and termination reports/summaries as well as all other required reports on time according to current policy and contractual outcomes
Attends individual case staffing's
Conducts initial and ongoing child safety assessments
Makes referrals for services for all cases as needed
Arranges for emergency placement, emergency medical treatment and emergency services for children at risk
Conducts diligent searches for parents and family members as needed and thoroughly documents that the effort has been made to locate parents and family members
Completes home studies as required for prospective placements
Plans and facilitates visits between children in care and their family members
Conducts minimum monthly face-to-face contacts with children, parents, relatives and others for their caseload
Reviews and assesses the family's progress made toward achieving case plan goals
Supports foster and adoptive families
Negotiates subsidy agreements with adoptive parents when applicable
Completes required adoption paperwork leading to finalization as assigned and when applicable
Meets adoption goals when applicable
Child Protection Investigator
Department of Children & Families
01.2021 - 01.2024
During my time as a Child Protective Investigator, I’ve utilized a multitude of skills and knowledge such as the following
Conducts investigations regarding allegations of abuse, neglect, abandonment and/or special conditions for children
I work closely with law enforcement, and Children Legal Services
Collects information through observation and interviews with the children, parents, relatives, neighbors, and other parties associated with the case, as well as analysis of criminal, past service history and other records
Engages families to understand the family’s perspectives about family dynamics, challenges, and solutions, identifies needs and determines the level of intervention needed to include voluntary services or court ordered dependency services
Assesses danger threats, child vulnerabilities and caregiver protective capacities in order to determine whether a child is safe or not safe
Provides families with services linkages to agency and community resources based on needs assessment and provides recommendations for development of case plan to Case Manager
Conducts initial/ongoing child present and impending danger assessments
Develops with the family a signed Present Danger Plan and a signed safety plan for any identified threats and interventions
Schedules and gathers information for and participates in case staffing’s
Prepares appropriate reports/documentation in coordination with Children’s Legal Services and provides testimony in court
Maintains thorough documentation in the client records/appropriate information system(s) and maintains organized client files
Reports indication of abuse, neglect and/or abandonment to the Florida Abuse Hotline
Establishes and maintains cooperative and professional working relationships with organizations and other agencies involved with child protective investigations such as community-based providers, Children’s Legal Services, law enforcement, medical personnel, schools, and other community/agency resources
Case Manager/Integrated Services Manager
Youth Advocate Programs Inc
01.2021 - 12.2021
CAT, YES Plan, orientation, file maintenance, service coordination, report preparation and distribution, acquiring relevant court, medical, mental health, substance abuse, education support records and existing assessments and evaluations
Support accurate and timely submission of documentation and reporting requirements and support compliance with compliance with federal, state
Local and YAP documentation requirements
Provide transportation to and from services and community resources and coordinate community referrals for youth and families
Conduct curfew checks and assist with other required community contacts as needed
Assist with the coordination and facilitation of group delinquency interventions and Supported Work interventions as needed
Maintain required caseload size and ratio and promote adherence to individualized interventions outlined in YES Plans
Provide intensive and individualized supportive relationships/coaching referrals and follow-up, contacts with youth supportive services and other community-based interventions for youth in hoe and community settings
Work closely with the program Director to coordinate and provide specialized attention to each youth and family and provide services during traditional and non-traditional hours as outlined in YES plans
Other Essential Functions of the job but not limited to: Follow YAP’s special incidents reporting procedures and provide Director with information on potential safety issues and ethical /confidentiality dilemmas; Adhere to YAP personnel policies, YAP Code of Conduct and integrity Compliance Plan; perform duties in a timely and cost-effective manner, Maintain professional boundaries with clients in accordance with good clinical judgement and YAP code of Conduct
Loan Servicing Office
Florida First Capital Finance Corporation
01.2020 - 12.2020
Assists the Director of Loan Administration in servicing the SBA 504 loan portfolio in accordance with the mandates as outlined in the U.S
Small Business Administration’s Standard Operating Procedures (SOP) as well as Florida First Capital Finance Corporation, Inc.’s internal Policy and Procedures, including but not limited to the following:
Accurately set up loans upon receipt from the Processing Department
Monitor assigned pipeline of files to ensure borrower continues to meet terms of loan authorization on an annual basis
Maintain currency of information in loan files as well as information in databases
Work with borrowers and the SBA to facilitate servicing actions
Collect past due loans following FFCFC and SBA guidelines up to and through the debenture repurchase process
Work cohesively with the SBA; lender; closing counsel and FFCFC staff as necessary to achieve success in all areas of job duties
Risk rate all assigned loans annually as outlined in SOP and FFCFC Policy and Procedures
Perform all other job duties as assigned by the Director of Loan Administration
Job duties will also include the servicing of other commercial 'non-504' loan portfolios
Updated clients’ accounts, contacted insurance Providers, made copies, sent faxes, handled incoming and outgoing calls, communicated with clients and companies to update accounts, and calculated debts of SBA loans
Elder Care / Home Health Aide/Care Giver
GT Independence
01.2019 - 12.2020
Provides Health Care in the home, and help clients with daily activities, such as; bathing and bathroom functions, feeding, grooming, giving medication, and some light housework
Assist clients with paying bills, meal preparation, help clients make and keep appointments with doctors
Provide or arrange transportation and service as a companionship
ESE Paraprofessional/Tutor/ Physical Education Teacher
Leon County Schools
01.2017 - 12.2020
Assist the Teacher in Managing classroom, using equipment, updating the bulletin board, supervising Special Needs Students 3rd -5th grade in all core and special area class
Teach students subjects in small groups
Invigilating test, assisting with any accommodations needed to assist students with special needs
Assist in Giving Test/assessments designed to test the cognitive of disabled students
Academic Tutor- Provides assistances to 20 or more students after school
Provides individual academic needs and help students improve their skills in a specific subject
Full Time Intern
Pace Center for Girls
01.2012 - 12.2013
Responsible for completing Ongoing Needs Assessment, Physical Domain and Initial Need Assessment for new girls arriving in program
Co-facilitated support groups and mediations with girls
Met with parents monthly to review girl’s Monthly Progress Reports
Facilitated parent staffing along with teachers and students to address academic and social issues
Provided individual counseling, case management and advocacy on a daily basis
Assist Case Manager; counselor or social worker in providing case management support serve inquires (information, assessment, referral and linkages)
Administrative Secretary/ Care Administration
Agency for Healthcare Administration
Tallahassee, USA
01.2001 - 12.2003
Served as Secretary for 20 professionals
Maintained the front desk and reception area in a neat and organized fashion
Maintained an inventory record of all equipment and office furniture
Scheduled and arranged travel accommodations for 20 staff members
Provided support to Medipass staff to include general MediPass disease management
Process requests for travel and travel reimbursements
Responsible for scheduling weekly and monthly staff and committee meetings
Made copies, sent faxes, and handled incoming and outgoing correspondence
Assistant Women’s Basketball Coach
Leon High School
01.2001 - 12.2003
Responsible for preparing the team to play through film study and a scouting report
Participated in practice planning that includes setting out individual player and team development responsibilities that will help prepare the squad for competition
Developed comprehensive care plan utilizing information from in-depth assessments, other service providers, physicians, team members and client/representative
Data Processing Control Specialist
01.1999 - 12.2000
Reviewed application for licensure to determine certification of eligibility
Managed assigned caseload on an ongoing basis
Evaluated qualifications and licensure criteria in accordance with laws and rules
Data Entry and Mailroom Clerk
01.1997 - 12.1999
Performed fiscal, personnel, purchasing and other major office functions
Maintained a tracking log for assignments
Coordinated training and travel arrangements
Log incoming mail into an internal system as required
Process and distribute incoming mail to employees in a corporate setting
Education
Bachelor’s Degree - Social Work
THOMAS UNIVERSITY
Thomasville, GA
01.2013
Associate’s Degree - Criminology
TALLAHASSEE COMMUNITY COLLEGE
Tallahassee, FL
01.2011
Associate's Degree - Early Childhood Education
TALLAHASSEE COMMUNITY COLLEGE
Tallahassee, FL
01.2006
Skills
Excellent Judgement
Customer Service
Family Support
Client needs assessment
Court Proceedings
Deadline-oriented
Exceptional interpersonal and communication skills
Organized
Effective Communicator
Ability to manage files and records
Ability to design forms
Ability to handle confidential information
Valid driver's license
Own transport
Proficiency in MS office
Proficiency in protective service database
Proficiency in case management software
Accomplishments
DCF Employee of the Month three times
Commissioners award human trafficking - 2024
Camelot community Employee of the month - 2024
Timeline
Child Welfare Case Managers
Camelot Community Care
01.2024 - Current
Child Protection Investigator
Department of Children & Families
01.2021 - 01.2024
Case Manager/Integrated Services Manager
Youth Advocate Programs Inc
01.2021 - 12.2021
Loan Servicing Office
Florida First Capital Finance Corporation
01.2020 - 12.2020
Elder Care / Home Health Aide/Care Giver
GT Independence
01.2019 - 12.2020
ESE Paraprofessional/Tutor/ Physical Education Teacher
Leon County Schools
01.2017 - 12.2020
Full Time Intern
Pace Center for Girls
01.2012 - 12.2013
Administrative Secretary/ Care Administration
Agency for Healthcare Administration
01.2001 - 12.2003
Assistant Women’s Basketball Coach
Leon High School
01.2001 - 12.2003
Data Processing Control Specialist
01.1999 - 12.2000
Data Entry and Mailroom Clerk
01.1997 - 12.1999
Bachelor’s Degree - Social Work
THOMAS UNIVERSITY
Associate’s Degree - Criminology
TALLAHASSEE COMMUNITY COLLEGE
Associate's Degree - Early Childhood Education
TALLAHASSEE COMMUNITY COLLEGE
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