Demetris Shannon
Jacksonville Fl,FL
Summary
Over 20 years of diverse experience across multiple fields, demonstrating strong management and leadership capabilities. Proven ability to build and lead teams while effectively resolving conflicts and de-escalating issues. Committed to fostering skill development and enhancing the self-confidence of team members.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Security Officer
R+L Carriers
Ocala, Florida
08.2021 - 06.2025
- Conducted thorough investigations of theft and vandalism incidents reported on premises.
- Monitored CCTV systems to identify suspicious activities and enhance security measures.
- Verified visitor identification before allowing entry into the building.
- Ensured compliance with post orders while maintaining an active presence across property.
- Responded to suspicious individuals or vehicles, notifying relevant authorities when necessary.
- Resolved problems efficiently, reporting information clearly while operating with minimal supervision.
Armed Security officer/Manager
J&S Bulletproof Security
belleview, Fl
08.2018 - 07.2021
- Maintained firearms certification, ensuring compliance with state regulations and organizational policies.
- Executed hourly patrols across building areas, parking lots, and facility grounds.
- Quickly assessed incidents, identifying security concerns during active situations.
- Provided professional greetings to guests, prioritizing safety while fostering a welcoming atmosphere.
- Ensured compliance with federal, state, and local regulations governing the use of firearms in a private security capacity by conducting periodic audits.
- Developed strong relationships with clients by addressing concerns promptly and effectively, resulting in high customer satisfaction rates.
- Reduced vandalism and criminal activity by keeping close eye on premises through personal checks and CCTV monitoring.
Grocery Clerk/Produce
Publix
Ocala, FL
01.2014 - 08.2018
- Stocked shelves and organized merchandise displays for easy retrieval.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
- Pleasantly greeted customers and provided prompt and courteous service.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Ensured proper storage conditions for perishable items, resulting in reduced spoilage rates.
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
- Enhanced store cleanliness through diligent maintenance of aisles, shelves, and display areas.
- Communicated with customers and staff politely and professionally to uphold store standards.
- Addressed customer complaints and concerns, providing mutually beneficial solutions.
- Removed trash, swept, and mopped floors for professional appearance.
Floor Technician
HCA Hospital
Ocala, FL
04.2010 - 12.2013
- Demonstrated strong knowledge of various flooring materials and appropriate cleaning methods for each type.
- Collaborated with team members to complete large-scale projects such as stripping and waxing floors efficiently.
- Maintained a professional appearance while interacting with clients and responding to their concerns or requests regarding floor care services.
- Used Type equipment to clean and maintain hardwood, ceramic, and laminate floors.
- Increased building appearance by performing routine floor care tasks including sweeping, mopping, and vacuuming.
- Enhanced workplace safety by promptly addressing spills, debris, and other potential hazards on the floor.
- Performed regular inspections of floors throughout the facility to identify areas requiring additional attention or maintenance.
- Communicated regularly with supervisors regarding progress updates on specific projects or any issues encountered during the course of work.
- Inspected equipment regularly and kept detailed records of floor cleaning supply inventories.
- Operated industrial cleaning equipment efficiently, covering large areas in minimal time for optimal productivity.
Education
High School Diploma -
Vanguard High School
Ocala, FlSkills
- Firearms Certification D&G
- Patrolling
- Incident Response
- Safety Code Violation Reporting
- Regulation Compliance
- Attention to Detail
- Safety and Security Awareness
- CCTV Surveillance monitoring
- CPR/First Aid
Certification
- Health Insurance Portability and Accountability Act
- APD Requirements for all waiver Providers
- APD Direct Care Core Competencies Course
- APD Safety and Security
- D&G Armed License
- The Right Training
- Healthcare Tech
Timeline
Security Officer
R+L Carriers
08.2021 - 06.2025
Armed Security officer/Manager
J&S Bulletproof Security
08.2018 - 07.2021
Grocery Clerk/Produce
Publix
01.2014 - 08.2018
Floor Technician
HCA Hospital
04.2010 - 12.2013
High School Diploma -
Vanguard High School