Demetris Windham

Curriculum Development- Design/development lesson plans and class materials in line with course objectives.

Teaching- Deliver lectures, presentations and demonstrations in an engaging and effective manner.

Assessment & Evaluation- Create/administer tests, assignments, and projects to assess participant progress to provide timely and constructive feedback.

Classroom Management- Record/certify participant attendance, manage classroom discipline as required and foster an inclusive, positive, productive learning environment.

Student Support- Offer guidance, mentoring to students on academic matters, provide office hours, tutoring and other forms of student support.

Collaboration- 11Participate in scheduled meetings/organizational events(e.g., graduation, orientation), curriculum reviews, work with other faculty members to coordinate course content, share teaching and schedule sessions.

Continuous Improvement- Participate in programmatic continuous improvement initiatives to enhance delivery of instruction and participant outcomes.

• Managed day-to-day business operations.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
• Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
• Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
• Consulted with customers to assess needs and propose optimal solutions.
• Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
• Implemented marketing strategies to increase brand awareness and attract new customers.
• Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.

Performed whole house energy audits, blower door testing, diagnostic and safety testing. Created scope of work using software modeling programs. Conducted client interviews. Inspected the completed weatherization retrofits and measures.

Created change orders and call backs. Directed investigations and resolutions of customer complaints. Verify, evaluate, and document work performance and recommendations. Trained Energy Auditors and Quality Control Inspection on building science standards and performance. Proctor BPI written and field exams. Supported energy programs and initiatives by leading teams. Collaborated with leadership and staff on energy efficient performance improvement efforts.