Demetrius Boone
Morrow
Summary
Experienced barback with 10 years in bar relations. Passionate about enhancing customer experience and fostering positive work enviorments.
Overview
14
14
years of professional experience
Work History
Lead Barback
Touch of Italy
Cleveland, OH
09.2023 - 01.2024
- Guaranteed adherence to safety protocols by promptly addressing spills or broken glassware incidents.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Assisted in setting up and breaking down bar area for special events.
- Delivered food to customers at bar and tables.
- Operated POS system to collect payments from customers.
- Monitored food and beverage supplies, assisting with restocking when needed.
- Arranged tables and chairs for special occasions and events.
Waiter/ Lead Barback
Parlay on 9th
Cleveland, OH
06.2022 - 07.2023
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
Lead Barback
Rumor Lounge
Cleveland, OH
07.2010 - 05.2022
- Supported bartenders in providing exceptional service through timely glassware cleaning and restocking.
- Ensured smooth operations by assisting with inventory management and promptly replenishing low stock items.
- Replaced empty kegs and soda syrups.
- Cultivated loyal clientele through friendly interactions and attentive service, fostering strong relationships with patrons.
- Managed high-volume situations effectively, maintaining composure under pressure and ensuring customer satisfaction at all times.
Education
High School Diploma -
Garfield Heights High School
Garfield Heights, OH06-2010
Skills
- Cleaning and sanitation
- Fast-paced environment
- Leadership
- Inventory Management
- Bar Operations
- Training & Development
Timeline
Lead Barback
Touch of Italy
09.2023 - 01.2024
Waiter/ Lead Barback
Parlay on 9th
06.2022 - 07.2023
Lead Barback
Rumor Lounge
07.2010 - 05.2022
High School Diploma -
Garfield Heights High School