Demetrius Brown
Sterling,VA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Director of Security Operations, Harbor Place
Professional Security Consultants
Baltimore, MD
01.2023 - Current
- Conduct need assessments and work closely with leaders to correct problems and implement improvements.
- Worked closely with local law enforcement to coordinate security operations and investigations.
- Interview and hire security personnel with strong skill sets and expertise.
- Handle departmental scheduling to maintain proper staffing for shifts.
- Keep staff aware of security and safety concerns with regular meetings and drills.
- Cultivate strategies to bolster organizational security posture and support enabling technology.
- Develop and update policies to keep employees safe from violence and harassment in workplace.
- Evaluate current security operations and personnel to detect areas in need of improvement.
- Create and roll out budget for security department.
Director Of Security Operations, Union Station
Professional Security Consultants
Washington, DC
08.2017 - 12.2022
- Developed strategies to prevent crimes with educational and community-based initiatives.
- Collaborated with stakeholders to develop business continuity and disaster recovery plans.
- Periodically reviewed existing policies and procedures and made recommendations to improve security.
- Implemented new security protocols to prohibit trespassing and increase safety.
- Cultivated strategies to bolster organizational security posture and support enabling technology.
- Worked efficiently in busy, high-risk settings while maintaining best-in-class standards of excellence for security initiatives.
- Oversaw management and maintenance of security-related tools, documents, standards and processes to maintain sustainable, compliant infrastructure.
- Created and rolled out budget for security department.
- Investigated security breaches and took appropriate measures to minimize damage.
- Installed cameras to investigate loss, fraud, theft and abuse by personnel or visitors.
- Interviewed and hired security personnel with strong skill sets and expertise.
- Reviewed security practices prior to events and identified potential weaknesses.
- Analyzed security bulletins, gathering information on software vulnerabilities and patches.
- Managed staff schedules for shifts and events to minimize overtime costs.
- Improved resource planning and allocation by streamlining security and administrative programs, business management operations and inventory control.
- Responded immediately to security threats, breaches and emergencies, following proper protocols.
- Evaluated current security operations and personnel to detect areas in need of improvement.
- Recommended equipment and services to improve facility and network security.
- Worked closely with local law enforcement to coordinate security operations and investigations.
- Developed and updated policies to keep employees safe from violence and harassment in workplace.
- Maintained effective working relationships with local and state government agencies and collaborated closely on investigations.
- Participated in continuing education and seminars to learn about latest threats and risk prevention methods.
- Monitored and authorized employee and guest access to guard against theft.
- Kept staff aware of security and safety concerns with regular meetings and drills.
- Recruited,managed and trained competent personnel to handle security needs and maintain adequate coverage.
- Held routine and surprise drills to keep help security team members practice response plans.
Director of Fire and Life Safety
780 Third Avenue
New York, NY
04.2015 - 08.2017
- Operated the fire alarm system panel (FAS) at the lobby Fire Command Center (FCC), made voice announcements during a fire emergency to the building occupants, and liaison with the fire department upon their arrival. From the FCC, fire safety director controls and supervised the floor evacuations in the immediate threat area according to the approved building fire safety plan.
- Developed fire safety training programs for the floor warden teams, fire brigade and building occupants. maintained record keeping of the building fire protection systems, fire inspections as well as conducted and supervised fire drills.
- Responsible for the implementation of the building Emergency Action Plan (EAP). Made sure that the all-hazard emergency regulations were in compliance.
One of the main responsibilities was to initiate the operation of the building fire alarm voice communication system at the lobby Fire Command Center (FCC), when apprised of an all-hazard emergency whether the all-hazard threat is internal or external to the building. Controlled and supervised the actions and/or evacuations in the immediate threat area according to the approved EAP plan and is a liaison to the first responders upon their arrival. - Developed all-hazard training programs for the floor warden teams, emergency response brigade, building occupants and coordinates efforts with neighboring buildings. Maintained all EAP related documents, as well as conducting and supervising EAP drills.
Education
Bachelor of Science - Marketing
New York University
New York, NY08.1991
Skills
- People Skills
- Problem Resolution
- Relationship Building
- Fluent in Spanish
- Planning & Organizing
- Conflict Resolution
- Supervision & Leadership
- Good Work Ethic
- Maintenance & Repair
- Team Building
- Customer Service
- Basic Math
- Active Listening
- Computer Skills
- Friendly, Positive Attitude
- Reliable & Trustworthy
- Training & Development
- Data Management
- Flexible Schedule
- Team Management
- First Aid/CPR
- Microsoft Office
Languages
Spanish
Professional
korean
Limited
Accomplishments
- Created multi level communication system with neighboring buildings and law enforcement agencies
- Co-created training program for staff on dealing with people experiencing homelessness
- Updated and expanded the CCTV cameras for security dispatch
- liaison for the station during presidential visits and government officials traveling through the station, entertainment functions, and emergency situations in and around the district. Ex: Jan 6th, BLM riots, city shutdown
- Assisted in drug task force made up of Union Station Security, Amtrak Police and Park Police directed at Columbus Circle and Union Station drug activities.
- Completed phase 2 of the access control/ door closing project
Updated and expanded the CCTV system. Adding remote access to authorized personal - Translator for Spanish speaking travelers, station employees, and contractors
- Worked as the liaison between the station and the church organizations and aid groups that helped the Migrants coming from the southern boarders
- Assisted Amtrak Police, MPD, Metro Police,Park Police, Capital Police, and Federal Protective Services on investigations that involve the station. From BOLOs and assaults, to shootings and robberies.
- Participated in Neighboring Security meetings
- Consult on security needs for all special events in collaboration with special event managers
Affiliations
- Human Trafficking training
- Firearms Handling
- Closed-Circuit Television (CCTV)
- Verbal De-escalation
- Threat Assessment
- Logistics Management
- Human Resources (HR)
- Humanitarian Assistance
- CPR/First Aid/ AED
Certification
- Human Trafficking Seminar - Human trafficking task force. state of Maryland Oct 2021
- Armed Special Police Officer - Sept. 2017
- CPR/First Aid/AED July 2022
- OC Spray Certificate - Issued Sept. 2017
- Active Shooter Training - Global security Group
- Baton Permit Certificate- Issued Sep 2017
- Firearms certificate - Issued Sep 2017
- Coursera - Play It Safe: Manage Security Risks Issued Aug 2023
- Coursera - Connect and Protect: Networks and Network Security Issued July 2023
- Coursera - Foundations of Cybersecurity Issued June 2023
Timeline
Director of Security Operations, Harbor Place
Professional Security Consultants
01.2023 - Current
Director Of Security Operations, Union Station
Professional Security Consultants
08.2017 - 12.2022
Director of Fire and Life Safety
780 Third Avenue
04.2015 - 08.2017
Bachelor of Science - Marketing
New York University
- Human Trafficking Seminar - Human trafficking task force. state of Maryland Oct 2021
- Armed Special Police Officer - Sept. 2017
- CPR/First Aid/AED July 2022
- OC Spray Certificate - Issued Sept. 2017
- Active Shooter Training - Global security Group
- Baton Permit Certificate- Issued Sep 2017
- Firearms certificate - Issued Sep 2017
- Coursera - Play It Safe: Manage Security Risks Issued Aug 2023
- Coursera - Connect and Protect: Networks and Network Security Issued July 2023
- Coursera - Foundations of Cybersecurity Issued June 2023
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