Hi, I’m
Demetrius Frick
Raleigh,NC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals, while utilizing my time in the most effective manner possible.
Overview
9
years of professional experience
Work History
Tupelo Honey Cafe
Server/Bartender
06.2023 - Current
Job overview
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Blo Salon
Front Desk Receptionist Manager
09.2021 - 06.2023
Job overview
- Greeted guests at front desk and engaged in conversations while managing check-in process.
- Answered multi-line phone system to respond to inquiries and transfer information to the appropriate staff.
- Resolved customer issues quickly and notified a supervisor immediately when problems escalated.
- Used internal software to process appointments, check-ins and check-outs, as well as payments
Bonefish
Server/Host/To-Go Specialist
08.2020 - 01.2022
Job overview
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and sending in orders
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
High Grade Beverage
Merchandising & Stocking
11.2018 - 01.2020
Job overview
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Inspected merchandise for quality and arranged proper display location on floor.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Completed seasonal windows, dressed endcap displays to showcase available products.
Dunkin' Donuts
Shift Leader
03.2015 - 07.2018
Job overview
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Maintained clean and well-organized production areas
- Delivered training and leadership to teams to boost performance and help team members achieve customer satisfaction
Education
William Paterson University of New JerseyWayne, NJ
No Degree from Business Administration
University Overview
- 4.0 GPA
- Honor Roll 2018-2019
- Member of
Wake Technical Community CollegeRaleigh, NC
Associate of Arts from Business Administration
12.2025
Skills
- Computer Proficiency
- Delivery Coordination
- Telephone Etiquette
- Positive Attitude and Energetic
- Front Desk Operations
- Time Management
- Service prioritization
- Beverage Preparation
Timeline
Server/Bartender
Tupelo Honey Cafe
06.2023 - Current
Front Desk Receptionist Manager
Blo Salon
09.2021 - 06.2023
Server/Host/To-Go Specialist
Bonefish
08.2020 - 01.2022
Merchandising & Stocking
High Grade Beverage
11.2018 - 01.2020
Shift Leader
Dunkin' Donuts
03.2015 - 07.2018
William Paterson University of New Jersey
No Degree from Business Administration
Wake Technical Community College
Associate of Arts from Business Administration