Kenzo Darden
Atlanta,GA
Summary
Experienced Sales Associate with over 10 years in high-end retail, specializing in shoes, accessories, handbags, and apparel for both men and women. Known for delivering exceptional customer service, building strong client relationships, and driving sales. A self-motivated team player who excels in both collaborative and independent environments.
Overview
13
13
years of professional experience
Work History
Fashion Stylist
Balmain
07.2023 - Current
- Executed visual merchandising floor changes aligned with seasonal transitions
- Managed front-of-house (FOH) and back-of-house (BOH) presentation
- Planned events for top VIP clients and attended local events to generate leads
- Elevated the boutique's presence through strategic social media posting
- Developed personalized styling for clients, aligning with the Balmain brand
- Provided styling expertise for television appearances.
Client Advisor
Prada at Saks Atlanta
07.2022 - 07.2023
- Cultivated strong client relationships through proactive communication via C_Sphere
- Collaborated with Saks associates to enhance sales performance
- Assisted clients with personalized handbag selections tailored to their preferences
- Resolved customer issues promptly, escalating when necessary
- Maintained merchandising standards across FOH and BOH
- Utilized product knowledge to overcome objections and maximize cross-selling opportunities.
Operations Support
Christian Dior
03.2021 - 03.2022
- Unpacked and organized incoming shipments efficiently
- Supported the visual team during major store changes
- Prepared items for shipment to other Dior locations or client homes
- Streamlined merchandise organization for Sales Advisors
- Informed clients about trending handbags and accessories.
Sales Support
Chanel
12.2020 - 02.2021
- Provided support for both FOH and BOH operations
- Set up and prepared for client appointments
- Educated clients on the latest trends in handbags and accessories.
Sales Associate/Visual Merchandiser
Tommy John
10.2018 - 03.2020
- Delivered product information using the 3 Fs: Fabric, Function, and Fit
- Executed floor sets and mannequin changes for new arrivals
- Educated customers on the different types of underwear sold
- Consistently achieved and surpassed sales goals
- Ensured store readiness and restocked as necessary.
Sales Associate
Neiman Marcus
11.2017 - 11.2019
- Actively participated in department contests to drive sales
- Provided exceptional service, contributing to the department's success
- Exceeded sales goals across various product categories
- Leveraged iSell to maintain customer relationships and drive sales.
Sales Associate
Saks Fifth Avenue
08.2016 - 08.2017
- Delivered friendly, professional service while assisting customers
- Collaborated with team members to ensure top-tier service
- Recommended products based on deep product knowledge
- Assisted customers with apparel selections tailored to their body types
- Contributed to sales strategies in collaboration with the sales director
- Followed up with customers using personalized thank-you cards and tracked interactions via CCA+.
Sales Associate
Bloomingdale's
11.2015 - 08.2016
- Greeted customers promptly, assessing and fulfilling their needs
- Maintained floor standards, including replenishment and presentation
- Kept up-to-date with the latest trends to provide informed recommendations
- Utilized B-connected to maintain client engagement.
Shoe Sales Associate
Cole Haan
10.2014 - 05.2015
- Set and achieved ambitious sales goals
- Leveraged broad sales and customer service experience to enhance client satisfaction
- Applied advertising and promotion knowledge to drive sales
- Communicated effectively with clients to understand and meet their needs.
Sales Associate/Stylist
Bebe
03.2012 - 08.2013
- Managed cash transactions and reconciled merchandise sales
- Delivered personalized shopping experiences, fostering client loyalty
- Maintained a personal clientele book for consistent follow-up
- Consistently exceeded sales targets.
Education
Completed Coursework Towards Graduate -
Renaissance Academy
PA, PhoenixvilleSkills
- Strong passion for fashion and current trends
- Excellent communication and interpersonal skills
- Dedicated to exceptional customer service
- Results-driven and energetic
- Proficient in Microsoft Word, PowerPoint, and Internet applications
Additionalinformation
Top 20, 6th highest
Timeline
Fashion Stylist
Balmain
07.2023 - Current
Client Advisor
Prada at Saks Atlanta
07.2022 - 07.2023
Operations Support
Christian Dior
03.2021 - 03.2022
Sales Support
Chanel
12.2020 - 02.2021
Sales Associate/Visual Merchandiser
Tommy John
10.2018 - 03.2020
Sales Associate
Neiman Marcus
11.2017 - 11.2019
Sales Associate
Saks Fifth Avenue
08.2016 - 08.2017
Sales Associate
Bloomingdale's
11.2015 - 08.2016
Shoe Sales Associate
Cole Haan
10.2014 - 05.2015
Sales Associate/Stylist
Bebe
03.2012 - 08.2013
Completed Coursework Towards Graduate -
Renaissance Academy
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