DEMETRIUS MARQUISE CRAIG
Jackson,MI
Summary
Qualified individual with proven history of customer service and transaction processing. Effective in building relationships and maintaining accuracy in cash handling. Demonstrated excellent communication and problem-solving skills.
Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.
Overview
7
7
years of professional experience
Work History
Machine Operator
Pfizer Manufacturing
01.2022 - Current
- Machine operation
- Operator Trainer
- Paperwork verification
Account Specialist
American 1 Credit Union
10.2020 - 01.2022
- Completed multiple transactions and handled busy branch operations under pressure.
- Upheld compliance, quality, and service standards
- Used networking, customer service and interpersonal skills to connect with potential customers and make sales
Assistant Manager
Shoe Department Encore
08.2017 - 09.2020
- Assistant in overall day to day operations of the store, including continuous development of effective store associates to achieve desired sales and results
- Oversaw aspects of maintenance inventory and daily activity management
Education
Bachelor of Sociology - sociology major, business minor
Western Michigan University
Kalamazoo, MI12-2024
Associate of Arts -
Jackson College
Jackson, MI04-2019
Skills
- Hardworking
- Teambuilding
- Sales
- Leadership
- Computer skills
- Equipment knowledge
Assembly and production
Customer relationship development
Cash counting
Data inputting
Approachable
Positive
Exceptional customer service
Drawer balancing
Goals and performance
Relationship building and management
Awards
- Men of Merit, President - Jackson College
- Leadership award, Multi culture center - Jackson College
Languages
Spanish
Limited Working
Timeline
Machine Operator
Pfizer Manufacturing
01.2022 - Current
Account Specialist
American 1 Credit Union
10.2020 - 01.2022
Assistant Manager
Shoe Department Encore
08.2017 - 09.2020
Bachelor of Sociology - sociology major, business minor
Western Michigan University
Associate of Arts -
Jackson College
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