DEMETRIUS RANSOME
Philadelphia,PA
Summary
Dedicated General Worker with a strong background in efficiently executing tasks across diverse environments. Proven expertise in manual labor, equipment operation, and workspace organization, ensuring high safety standards and productivity. Demonstrates a robust work ethic and adaptability, ready to enhance team dynamics and drive positive results. Also a Astute professional skilled at fostering public safety through timely response and resolution of public and domestic disturbances. Exceptional communicator with skill for alleviating tension in high-pressure situations.
Overview
9
9
years of professional experience
Work History
Patient Service Associate
Penn Medicine
Philadelphia, PA
07.2024 - Current
- Coordinated patient care between different healthcare professionals involved in a patient's care plan.
- Verified patients' insurance and payment methods during admissions or check-in processes.
- Assisted with patient check-in and registration by verifying insurance coverage, collecting co-payments, and scheduling follow-up appointments.
- Collaborated with clinical and administrative staff to meet patient needs.
- Scheduled laboratory tests for referring physicians based on their orders.
- Answered incoming calls from patients, answered questions about services offered, and directed inquiries to appropriate personnel.
- Obtained informed consent and payment documentation from patients and filed in system.
Dietetic Assistant
Atlantic Health System
Summit, NJ
05.2023 - Current
- Assisted with nutrition care process by collecting data, assessing nutritional needs and developing individualized meal plans
- Provided education to patients on healthy eating habits and lifestyle modifications
- Collaborated with healthcare professionals in order to ensure proper nutrition for all patients
- Assisted with development of menus based on dietary guidelines and client preferences
- Performed inventory control activities including ordering, stocking, rotating products.
- Developed strong relationships with patients and their families, fostering trust and promoting adherence to recommended dietary changes.
- Optimized organizational efficiency by mentoring personnel on customer service protocols.
National Guard
M MOTOR TRANSPORT OPERATER/ Logistics
USA
11.2019 - Current
- Participated in reoccurring trainings to make enhance on the job skills and knowledge
- Adhered to quality and service standards to support operational goals
- Operated Military vehicles and tractor-trailer vehicle combinations to transport and deliver products
- Monitored equipment and followed procedures for transporting temperature-sensitive goods.
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Reduced stock shortages by closely monitoring inventory levels and promptly ordering necessary supplies.
- Streamlined warehouse organization for improved efficiency in locating items and fulfilling orders.
Operations Supervisor
WONDER
Cranford, NJ
11.2021 - 11.2022
- Implemented new policies and procedures after meeting with people leadership team
- Coached and trained employees for on-the-job procedures to keep productivity, performance, and employee morale , job procedures to keep productivity, performance, and employee morale high
- Maintained adequate shift staffing levels to meet consistently meet projected sales or expected customer levels
- Prepared end-of-shift reports for management review and approval.
- Enhanced inventory accuracy by conducting regular audits and reconciling discrepancies in a timely manner.
- Developed standard operating procedures for the inventory department, resulting in more consistent processes and outcomes.
- Collaborated with cross-functional teams to address product issues, improving overall customer satisfaction.
- Ensured compliance with food regulations by maintaining accurate documentation and records of quality assurance activities.
Customer Service/Mail Clerk
US POSTAL OFFICE
Morristown, NJ
01.2020 - 12.2020
- Utilized job-related software to maintain and update database with information about files and inventory including mail, and package information
- Sorted and distributed incoming mail, packages, and parcels to correct locations within facility
- Addressed incoming customer service communication concerns via telephone, email, and in person.
- Coordinated smooth front office operations to effectively serve more than 10000 clients each day
Driver
BRINKS
Kenilworth, NJ
01.2019 - 06.2020
- Utilized GPS and route tracking systems to ensure optimal paths were used and traffic was avoided
- Obtained signatures form trusted members of companies after deliveries to verify order and completed with accuracy
- Conducted vehicle inspections to make sure vehicle was in pristine condition before and after trips
- Protected company Valuables.
Customer Service Associate
HOMEGOODS
East Hanover, NJ
07.2016 - 01.2019
- Handle customer inquiries about store policies, products, pricing, and product information
- Accurately completed point of sale transactions on a cash register requiring either cash or chip cards (debit/credit cards)
- Drove sales up 75% through customer relationship building and suggestive selling techniques
- Cross-trained with other store departments and areas, supporting overall retail operations
- Promoted visual presentation standards by keeping store replenished.
Education
Associate of Applied Science - Business Administration And Management
Bergen Community College
Paramus, NJHigh School Diploma -
Frank H Morrell Campus
Irvington, NJSkills
- Data Oversight
- Logistics Coordination
- Point-Of-Sale Systems Proficiency
- Data Input Proficiency
- Inventory Management Precision
- Vendor Relationship Management
- Telephone Communication Management
- Healthcare system navigation
Education
Irvington, NJ,Paramus, NJ
Contact
Willingboro, NJ 08046
Timeline
Patient Service Associate
Penn Medicine
07.2024 - Current
Dietetic Assistant
Atlantic Health System
05.2023 - Current
Operations Supervisor
WONDER
11.2021 - 11.2022
Customer Service/Mail Clerk
US POSTAL OFFICE
01.2020 - 12.2020
National Guard
M MOTOR TRANSPORT OPERATER/ Logistics
11.2019 - Current
Driver
BRINKS
01.2019 - 06.2020
Customer Service Associate
HOMEGOODS
07.2016 - 01.2019
Associate of Applied Science - Business Administration And Management
Bergen Community College
High School Diploma -
Frank H Morrell Campus
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