Demetrius Reed
Springdale,MD
Summary
Experienced Bus Driver with a strong background in vehicle inspections and safe passenger transport at Amentum. Demonstrated ability in route planning and conflict resolution, delivering timely and courteous service. Focused on enhancing customer experience while adhering to safety regulations and operational standards. Proven skills in emergency management and enforcing safety protocols to ensure optimal service quality and passenger safety.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Security Monitor
Amentum
Springfield, VA
09.2025 - Current
- Documented daily activities and incidents in detailed reports for management review.
- Collaborated with law enforcement during investigations, providing necessary information and support.
- Enforced access control measures to restrict unauthorized entry into secure areas.
- Monitored work of contractors in construction or startup phases of security systems.
- Investigated incidents, wrote detailed reports, and submitted them to supervisors or law enforcement when necessary.
- Conducted regular patrols of the facility and its grounds.
- Adhered strictly to established safety regulations while performing assigned duties.
- Maintained high levels of alertness throughout shifts.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Identified suspicious activity to determine appropriate response.
- Patrolled crowds during events to preserve order and promote security.
- Warned violators of rule infractions and escorted unauthorized persons off premises.
- Explained security protocols to employees and guests to promote readiness for emergency situations.
Shuttle Bus Driver
Pro Park
Hyattsville, Maryland
03.2025 - Current
- Operated shuttle bus to transport passengers safely between locations.
- Inspected vehicle before trips to ensure safety and compliance standards.
- Maintained clear communication with dispatch regarding schedules and delays.
- Adhered to traffic laws and safety regulations during all driving activities.
- Documented daily logs of routes, passenger counts, and incidents as required.
- Followed schedules and routes to maintain timely arrivals and departures.
- Performed pre-trip inspection and mechanical checks before scheduled run.
- Obeyed DOT rules and regulations and local laws to maximize safety.
- Operated bus professionally and interacted with passengers to foster pleasant rides.
- Transported passengers on predetermined routes while obeying traffic regulations.
- Adhered to schedules and safety protocols to enhance transportation service.
- Ensured timely arrival at each destination by monitoring traffic conditions and taking alternate routes when necessary.
- Provided courteous customer service to all passengers throughout their journey.
- Reported any mechanical issues or maintenance needs to supervisor immediately.
- Completed daily reports detailing number of trips taken and miles covered during shift.
Para Transit Driver
WeDriveU
01.2017 - Current
- Greet Passengers, ensure payment and maintain a safe environment.
- Transport passengers from destinations in safe and courteous manner throughout D.C, Maryland and Virginia in a bus designed with wheelchair lifts, seats and other special access.
- Safely secure wheelchair passenger for transportation.
Lead Bus Driver
Amentum
Springfield, VA
10.2020 - 09.2025
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Inspected the bus for any mechanical issues before departure.
- Picked up and dropped off passengers at scheduled times from the Virginia Railroad Express train station and dropped them off at the government building.
- Conducted pre-trip and post-trip vehicle inspections to ensure safety compliance.
- Operated buses safely on scheduled routes for Amentum.
- Maintained accurate logs of mileage, fuel use, and passenger counts daily.
- Adhered to all traffic laws and company regulations during operations.
- Managed emergency situations calmly while ensuring passenger safety and comfort.
- Collaborated with team members to improve route efficiency and service quality.
- Performed pre-trip inspection and mechanical checks before scheduled run.
- Verified that all passengers were seated before operating the bus.
- Greeted customers in a friendly manner when boarding the bus.
- Followed designated routes according to timetables while obeying speed limits at all times.
- Obeyed DOT rules and regulations and local laws to maximize safety.
- Maintained daily logs of vehicle inspections, trips, hours worked and other pertinent information.
- Operated bus professionally and interacted with passengers to foster pleasant rides.
- Inspected vehicles prior to each shift for mechanical defects or malfunctions.
Building Foreman
District of Columbia Schools
11.1989 - 04.2025
- Inspected completed work to ensure compliance with specifications and established standards.
- Conducted cleaning duties as required to maintain the facility's appearance.
- Collaborated with staff to address performance and personnel issues, ensuring adherence to company policies.
- Investigated service and equipment complaints, implementing corrective measures as needed.
- Evaluated the physical condition of facilities to determine the necessary maintenance work.
- Maintained and checked equipment for optimal working order.
- Instructed staff on policies, procedures, and proper equipment maintenance.
- Managed inventory of supplies and equipment to ensure adequate stock levels.
- Coordinated scheduling and resource allocation for maintenance tasks.
- Ensured compliance with safety regulations during all work activities.
- Trained and mentored junior staff on best practices and procedures.
- Collaborated with school administration to address facility needs effectively.
- Managed inventory of tools and materials required for projects.
- Trained new employees in safety regulations, operational procedures, and company policies.
- Inspected tools, materials, and equipment to ensure quality standards were met.
- Assessed work area conditions for potential hazards or risks.
- Provided guidance, direction, and technical assistance to crew members.
- Viewed and checked job equipment to determine maintenance requirements.
- Established expectations and motivated crews to consistently meet or beat goals.
- Communicated with employees to demonstrate high standards and mitigate issues.
- Supervised projects to uphold schedule requirements and quality demands.
- Planned and managed manpower and resource requirements to support project activities.
- Developed and implemented safety protocols for the team.
- Communicated regularly with subcontractors regarding project timelines.
- Conducted regular performance reviews with crew members.
- Scheduled staff shifts based on project needs and availability.
- Developed and implemented strategies to improve team productivity.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Created work crew schedules and delegated assignments.
Para Transit Driver
Trans Dev
Hyattsville, MD
01.2017 - 06.2024
- Transported passengers safely to various destinations within designated routes.
- Assisted passengers with boarding and disembarking from vehicles.
- Communicated effectively with dispatch to report delays or issues.
- Followed safety protocols and adhered to traffic regulations at all times.
- Provided excellent customer service and addressed passenger inquiries promptly.
- Completed daily vehicle inspections to ensure compliance with safety standards.
- Transported passengers to healthcare appointments and developed productive relationships with medical personnel.
- Communicated with dispatch personnel regarding pick-up times and locations for assigned routes.
- Provided courteous customer service to all passengers, responding to inquiries and addressing any concerns or complaints.
- Monitored traffic conditions to adjust route schedules accordingly.
- Familiarized self with area roads and landmarks to ensure efficient navigation during trips.
- Maintained records of trips completed, miles driven, fuel consumption and other pertinent information for reporting purposes.
- Assisted passengers with loading and unloading luggage onto vehicle when necessary.
- Responded quickly in emergency situations such as medical emergencies or accidents on the road.
- Conducted pre-trip inspections of vehicles prior to departures from base station.
- Ensured proper operation of vehicle before each trip, including safety checks.
- Reported mechanical issues or incidents immediately to supervisor or dispatcher.
- Utilized lifts and ramps to help handicapped passengers board shuttles.
- Received and submitted passenger fares.
- Followed regular schedule of pickups for individual customers and groups.
Shuttle Bus Driver
Atlantic Services Group Inc
10.2017 - 06.2020
- Maintained punctuality in schedules while adhering to safety protocols and local traffic regulations.
- Transported passengers along designated routes, ensuring compliance with all DOT rules.
- Anticipated traffic delays and construction obstacles to optimize route efficiency.
- Delivered exceptional customer service by actively listening to concerns and addressing inquiries.
- Operated bus with professionalism, enhancing passenger interactions throughout journeys.
Assistant Manager
U-Haul
02.2002 - 09.2014
- Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
- Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
- Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
- Instruct staff on how to handle difficult and complicated sales.
- Assign employees to specific duties.
- Enforce safety, health, and security rules.
- Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
- Open up the rental center for business and take the daily count for inventory.
- Perform closing procedures for the rental center and make daily bank deposits train new employees on operating procedures and job duties.
- Perform minor maintenance on rental trucks replace batteries in rental trucks.
- Replace blown marker lights, tail lights, and brake lights on rental trucks.
- Replace wiper blades on rental trucks inspect tires for damage and wear check and replenish all fluids on rental trucks.
- Transfer rental equipment from repair shop to rental center.
- Perform lockout on rental trucks when customer or employees lock keys inside rental trucks.
- Load and offload storage containers for delivery and dispatched load and secure customer vehicles to auto transport or tow dolly.
- Receive weekly supply shipment.
- Dispatched and receive rental equipment count operating cash funds upon opening and closing.
Education
High School Diploma -
Eastern High School
Washington, D.C.Skills
- Local street knowledge
- Professionalism
- Attention to detail
- Communication skills
- Wheelchair accessibility
- Route planning
- Training and development
- Commercial driving
- Conflict resolution
- Customer service
- Vehicle inspection and air brake certification
- Defensive driving techniques
- Navigation and road safety
- Transportation log management
- Elderly and disabled assistance
- Customer experience enhancement
- Safe transporting practices
- Van and shuttle operation
- Wheelchair and scooter security
- Passenger assistance
- Passenger interaction
- Team collaboration
- Effective communication
- Problem solving
- Public safety awareness
- Emergency response
- Safety compliance
- Incident reporting
- Investigative support
- Vehicle inspection
Certification
Forklift Certified
Personal Information
Accomplishments
Amentum Work Horse Award 2021
Timeline
Security Monitor
Amentum
09.2025 - Current
Shuttle Bus Driver
Pro Park
03.2025 - Current
Lead Bus Driver
Amentum
10.2020 - 09.2025
Shuttle Bus Driver
Atlantic Services Group Inc
10.2017 - 06.2020
Para Transit Driver
Trans Dev
01.2017 - 06.2024
Para Transit Driver
WeDriveU
01.2017 - Current
Assistant Manager
U-Haul
02.2002 - 09.2014
Building Foreman
District of Columbia Schools
11.1989 - 04.2025
High School Diploma -
Eastern High School
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