Summary
Overview
Work History
Education
Skills
Timeline
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Demetrius Shinault

Buffalo,NY

Summary

Dynamic professional with a proven track record at Ellicott Center, excelling in maintenance engineering and customer service. Recognized for enhancing operational efficiency through proactive problem-solving and meticulous attention to detail. Skilled in managing multiple projects while ensuring safety compliance and fostering team collaboration for optimal results.

Creative Operations Specialist skillful in executing effective operating rhythms and management systems structures. Expertise in analyzing, articulating and solving various problems. Analytical and organized professional comfortable working independently or as part of team.

Overview

10
10
years of professional experience

Work History

Contractor

Self Employed Services
04.2020 - Current
  • Delivered high-quality work on time and within budget, earning positive feedback from clients.
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Managed multiple projects simultaneously while maintaining strict adherence to deadlines and budgets.
  • Coordinated timely delivery of materials and resources to job sites, preventing delays in project timelines.
  • Kept site work safe and in line with budget, schedule, and applicable building codes.
  • Hired and oversaw subcontractors to meet project needs.

Maintenance Engineer

Ellicott Center
03.2018 - 11.2019


  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Performed troubleshooting and repair for complex electrical equipment.
  • Organized and directed maintenance shutdowns and startups.
  • Documented maintenance activities and confirmed compliance with relevant regulations.
  • Visually inspected and tested machinery and equipment, performing routine preventive maintenance.
  • Resolved customer complaints in prompt, polite and professional approach.
  • Established maintenance schedules to ensure timely completion of all required tasks while minimizing disruptions to operations.

Dietary Supervisor

Harbor Health
05.2016 - 04.2018
  • Improved patient satisfaction by developing and implementing dietary plans tailored to individual needs.
  • Managed budgetary constraints effectively, ensuring minimal impact on the quality of meals served to patients.
  • Assisted in the development of facility-wide nutrition policies to ensure consistency in care across all departments.
  • Facilitated communication between the dietary department and other facility units to coordinate patient meal delivery times efficiently.

Crew Member Team Leader

Tim Hortons
07.2015 - 10.2016
  • Achieved consistently high-quality standards by emphasizing attention to detail and adherence to company policies.
  • Boosted customer satisfaction levels with timely resolutions of concerns and proactive service improvements.
  • Maintained store cleanliness at all times by delegating tasks appropriately among team members as required.
  • Implemented training programs for new hires, ensuring they were well-equipped to perform their duties.

Education

High School Diploma -

Math, Science And Technology Prep
Buffalo, NY
06-2015

Skills

  • Attention to detail
  • Customer service
  • Time management
  • Problem-solving
  • Worksite safety
  • Safety compliance
  • Staff management
  • Decision-making
  • Multitasking and organization
  • Team collaboration
  • Proactive leadership

Timeline

Contractor

Self Employed Services
04.2020 - Current

Maintenance Engineer

Ellicott Center
03.2018 - 11.2019

Dietary Supervisor

Harbor Health
05.2016 - 04.2018

Crew Member Team Leader

Tim Hortons
07.2015 - 10.2016

High School Diploma -

Math, Science And Technology Prep

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Demetrius Shinault