Experienced with building client relationships and driving revenue. Utilizes strong negotiation skills to close deals effectively. Track record of contributing to team success and adapting to dynamic environments.
Overview
8
8
years of professional experience
Work History
Fire Alarm Inspector
Johnson Controls
06.2024 - Current
Communicated with customers to provide information about the daily task that needed to be performed
Lead teams throughout the inspection by conducting daily meetings and planning the course of action for the day to remain effective
Maintained customer rapport by resolving concerns and answering questions
Presented all known deficiencies to the customer upon completion then accurately quote
Offered recommendations based on inspection findings that helped clients plan for necessary upgrades.
Sales Associate
H&M
06.2019 - 08.2021
Helped customers locate products and checked store system for merchandise at other sites.
Prepared merchandise for sales floor by pricing or tagging.
Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Greeted customers and helped with product questions, selections, and purchases.
Stockroom Attendant
GUESS CO.
08.2017 - 06.2019
Maintained a visually appealing, clean, and well-organized retail space to maximize customer experience.
Managed cash register transactions accurately, ensuring a balanced drawer at the end of each shift.
Ensured high levels of customer satisfaction through excellent service, product knowledge, and problem-solving skills.
Achieved higher sales results by utilizing effective upselling techniques and engaging with customers.
Education
DEPAUL UNIVERSITY - Public Relations and Advertising
DEPAUL UNIVERSITY
Chicago, IL
Skills
Effective communication
Product Knowledge
Relationship building
Sales presentations
Negotiation
Objection handling
Cold calling
Closing techniques
Building rapport
Goals and performance
Deal closing
B2B sales strategies
Timeline
Fire Alarm Inspector
Johnson Controls
06.2024 - Current
Sales Associate
H&M
06.2019 - 08.2021
Stockroom Attendant
GUESS CO.
08.2017 - 06.2019
DEPAUL UNIVERSITY - Public Relations and Advertising