Demetrius Stanley
Columbus,Ohio
Summary
Detail-oriented compliance and regulatory professional with a Master's in the Study of Law and a Certificate in the Legal Environment of Business from The Ohio State University. Over 14 years of leadership experience in policy enforcement, investigative processes, and operational compliance across military and civilian settings. Skilled in interpreting complex policies, training teams, and managing risk with integrity and precision.
Overview
23
23
years of professional experience
Work History
Customer Service Representative
The Hadler Companies
01.2025 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Provide direct customer support while ensuring adherence to operational policies and financial controls.
- Assist in resolving escalated issues with professionalism and compliance awareness.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Recruiter
US Army
08.2002 - 01.2016
- Led regulatory oversight, policy enforcement, and staff compliance training for a multi-state military recruitment operation.
- Managed up to 13 recruiters and coordinated activities aligned with national hiring standards and legal eligibility criteria.
- Conducted internal performance audits, implemented corrective training, and maintained mission readiness standards.
- Served as Center Commander, supervising budgets exceeding $750,000 and directing daily operations across multiple locations.
- Supported EO complaint resolution processes and promoted ethical standards and inclusive practices.
- Led civil affairs initiatives in Iraq: restored over 20 schools, rebuilt governance infrastructure, and created over 100 jobs
- Decorated with multiple Army Commendation Medals for leadership, humanitarian aid, and operational excellence.
- Organized job fair events that attracted diverse talent pools, increasing the company''s reach within local communities.
- Maintained compliance with federal and state employment laws during entire recruitment process.
- Streamlined interview process for efficiency, reducing time-to-hire significantly.
Education
Master - Study of Law
The Ohio State University
Columbus, OH01.2024
Bachelor of Arts - Criminology
The Ohio State University
Columbus, OH01.2023
Skills
- Regulatory Compliance
- Risk Assessment
- Policy Interpretation
- Internal Controls
- Operational Auditing
- Training & Development
- Investigations
- Conflict Resolution
Timeline
Customer Service Representative
The Hadler Companies
01.2025 - Current
Recruiter
US Army
08.2002 - 01.2016
Bachelor of Arts - Criminology
The Ohio State University
Master - Study of Law
The Ohio State University
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