Summary
Overview
Work History
Education
Skills
Affiliations
Certification
I have two TESOL's- Teaching English to Speakers of Other Languages
Languages
Timeline
Generic

Demetrius Townsend

Timmonsville,USA

Summary

Dynamic Learning and Development Consultant with 20 years of experience, including 10 years in the transportation sector and a strong sales background with Vector Marketing. Proven expertise in project leadership, successfully managing high-pressure assignments while maintaining exceptional accuracy and attention to detail. A history of owning and operating a catering business and a travel agency demonstrates entrepreneurial spirit and versatility. Skilled in coordinating resources for seamless project execution, with a talent for adapting to fast-paced environments and evolving challenges.

Overview

35
35
years of professional experience
1
1
Certification

Work History

Training Project Lead

BCBS
01.2021 - Current
  • Lead training projects from conducting training needs assessments to the delivery of the final product which meets the customers specifications and due dates. Responsible for all timely deliverables in a training project to include facilitating technical and non-technical training to employees, business partners, external customers, and other audiences.

Teacher

ACS
01.2007 - 01.2021
  • Accomplished teacher with extensive experience, designing meaningful and effective curriculum that engages students and expedites learning. Ability to motivate and mentor students of all ages and learning styles. Maintained effective behavioral management within the classroom by incorporating motivational activities and positive reinforcement strategies.
  • Successfully facilitated many projects which includes GSK, ULA, and Sempra; while having the opportunity to see great results from ground level projects for HSA in Manila, Philippines and Ford Motor Company in Dearborn, Michigan.

Supervisor in Human Resources

United Parcel Service (UPS)
01.2001 - 01.2007
  • Loaded packages until being promoted to a supervisor in Human Resources after just one year. Responsible for hiring and caring for the needs of over 135 employees on the midnight shift.

Ticket Agent, Gate Agent, Flight Attendant

US Airways
01.1998 - 01.2001
  • As a ticket agent, gate agent, and flight attendant I learned the entire industry to help me assist the customers most effectively.

Accounting Clerk

Amtrak
01.1991 - 01.1998
  • Accounting Clerk in accounts payable responsible for processing purchase order and no-purchase order invoices. Ability to work under pressure as a crew dispatcher ensuring trains were staffed properly while abiding by applicable industry law.

Education

Bachelor's - Education

USILACS College
Ocala, FL
01.2020

Associate's - Human Resources Management

Ashworth College
Norcross, GA
01.2007

Skills

  • Quick learner
  • Client-focused
  • Training & Development
  • Creative Problem Solving
  • Microsoft office
  • Results-oriented
  • Diverse employment

Affiliations

  • Itutor Group
  • Tutor ABC

Certification

  • Certified Teacher, International Open Academy - 2008
  • Certified Teacher, USILACS - 2020

I have two TESOL's- Teaching English to Speakers of Other Languages

I have seen growth in multiple positions very quickly. I advanced from a package handler at UPS to loader of the month the very first month of employment. Just 3 months later I was promoted to a part time supervisor. After 7 months of employment I was asked to join the HR team as a recruiter. 4 years after being hired I transferred to a different state where I was asked to oversee the midnight shift as the Hiring supervisor. 


I began as a customer service agent on the phone for ACS. After 1 year I was promoted to Supervisor and Vendor Liaison on the GSK account. Subsequently I was promoted after one year on this project to a Learning and Development Consultant. I was used to assist in starting the Call center in Manila, Philippines and in Allen Park, MI. I am qualified to facilitate Defined Benefits, Defined Contributions and Health and Wellness. 


I truly enjoy Public Speaking. I have been blessed to give discourses as an Ordained minister in front of many thousands over the last 20 years. Family is so important to me. I enjoy spending time with my wife and two sons. I was privileged to deliver my youngest son by means of a home birth because the midwife could not make it in time, hence, talked me through the delivery. 


I have traveled the world as a flight attendant and lived in Dominican Republic for 10 years from 2011 to 2021.

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Training Project Lead

BCBS
01.2021 - Current

Teacher

ACS
01.2007 - 01.2021

Supervisor in Human Resources

United Parcel Service (UPS)
01.2001 - 01.2007

Ticket Agent, Gate Agent, Flight Attendant

US Airways
01.1998 - 01.2001

Accounting Clerk

Amtrak
01.1991 - 01.1998

Associate's - Human Resources Management

Ashworth College

Bachelor's - Education

USILACS College