Demetrius Wilkes
Austin,TX
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
14
14
years of professional experience
Work History
Delivery Driver
Instacart
12.2024 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Field Worker
Oil Field
10.2021 - 11.2024
- Enhanced team collaboration through clear communication and mutual support during field tasks.
- Weeded, thinned and pruned crops to encourage good growth.
- Reduced safety incidents by conducting thorough equipment inspections and following established safety protocols.
- Maintained high levels of physical fitness required for demanding fieldwork activities such as extended hikes or heavy lifting.
Supervisor of Operations
Amazon
10.2017 - 10.2021
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
Supervisor
UPS
09.2011 - 10.2017
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Education
High School Diploma -
Kirkwood Highschool
St Louis, MO05-2011
Skills
- GPS and route planning
- Stocking and inventory
- Quality assurance
- Dispatch communication
- Sales strategy development
- Product promotion
Timeline
Delivery Driver
Instacart
12.2024 - Current
Field Worker
Oil Field
10.2021 - 11.2024
Supervisor of Operations
Amazon
10.2017 - 10.2021
Supervisor
UPS
09.2011 - 10.2017
High School Diploma -
Kirkwood Highschool
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