Demetrius L. Simon Sr.
Rome,GA
Summary
Logistics and operations professional with experience in client support, dispatch call management, and scheduling. Coordinate logistics priorities across internal stakeholders to improve service timeliness. Execute fleet maintenance and operational follow-through to sustain reliable performance.
Overview
10
10
years of professional experience
Work History
High profile Chaueffer
SBM
Atlanta, GA
01.2023 - 03.2025
- Managed dispatch calls efficiently while multitasking, ensuring timely service to clients.
- Adhered to safe driving practices while operating navigation systems.
- Conducted routine maintenance on fleet vehicles to ensure optimal performance.
- Executed daily responsibilities with precision to support operational success.
- Maintained cleanliness and sanitation standards after each client interaction, enhancing client satisfaction.
- Collaborated with diverse team members to achieve product objectives, fostering a cooperative work environment.
Team Lead Associate
Advance Auto Parts
Atlanta , GA
03.2016 - 01.2023
- Led team in daily operations to ensure efficient workflow.
- Resolved escalated customer complaints or queries promptly and efficiently.
- Assisted the manager in establishing team goals and monitored progress to ensure alignment with objectives.
- Supported manager in formulating plans for future projects and initiatives to drive team success.
- Trained new employees on company policies and procedures.
- Ensured compliance with company policies and procedures throughout the team.
- Coordinated inventory management to optimize stock levels and reduce shortages.
Auto Transport Driver
Hertz Global Holdings
College Park, Georgia
09.2015 - 04.2020
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
Education
High School Diploma -
Therrell High School
Atlanta, CA06-1996
Some College (No Degree) - Electrical Engineering
Job Corps
Prestonsburg, KYSkills
- Route optimization
- Task management
- Customer service
- Conflict resolution
- Effective communication
- Conflict resolution
- Customer service
Timeline
High profile Chaueffer
SBM
01.2023 - 03.2025
Team Lead Associate
Advance Auto Parts
03.2016 - 01.2023
Auto Transport Driver
Hertz Global Holdings
09.2015 - 04.2020
High School Diploma -
Therrell High School
Some College (No Degree) - Electrical Engineering
Job Corps