Demetrous Nobles
Rockford,IL
Summary
Coordinated community service programs to meet critical social needs. Knowledgeable about organizing referrals, offering direct support and orchestrating effective outreach. Skilled at cultivating strong partnerships to advance organizational objectives.
Overview
10
10
years of professional experience
Work History
Self-Employed- Pickup and Delivery Service
Noble Logistic Solution
Rockford, IL
07.2019 - Current
- Oversaw pickup and delivery cycles.
- Purchased merchandise for resale.
- Booked appointments for pickups to secure safe deliveries.
- Participated in drafting service budgeting, advising on areas of possible improvement to reduce costs and service delivery times.
- Maintained proper staffing levels to guarantee timely and accurate deliveries.
- Sold inventory gained through customer contribution.
Program Manager
The Salvation Army ARC
Rockford, IL
06.2015 - 07.2019
- Oversaw the day to day operations of The Adult Rehabilitation Center.
- Managed a team of (9) staff members.
- Lead weekly case conference meeting.
- Coordinated services and therapy for residents and managed attendance for scheduled appointments.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Developed and created programs and monitored effectiveness against individual participant needs.
- Referred families to shelters, legal resources and educational programs.
- Communicated regularly with guardians of residents, answering questions and addressing concerns.
- Responded to injuries, accidents, and allegations of abuse and misconduct by following company policies and when appropriate, law enforcement.
- Participated in community events and met with local leaders to develop recreational activities for residents.
- Conducted individual / group counseling sessions.
- Developed individual case plans for Residents.
- Documented case notes using shared data base,(ServicePoint).
- Participated in the Winnebago County Jail Ministry( to help at risk Men return to society productively).
Resident Manager
The Salvation Army ARC
Rockford, IL
09.2011 - 06.2015
- Oversaw the needs and concerns of the residence for up to 72 beneficiaries.
- Fostered community relationships to improve resident satisfaction through food drives and volunteer services.
- Provided for peaceful and safe tenant relations through complaint management and conflict resolution.
- Used ServicePoint to maintain resident database of personal information, repairs and lease agreements.
- Reported and documented maintenance requests and scheduled appropriate services.
- Planned special events such as outings, holiday cookouts, social events, and fundraisers.
- Promoted to Program Manager.
Education
High School Diploma -
Hugh Manley High School
Chicago, IL06.1988
Skills
- Documentation proficiency
- Policy and procedure improvements
- Team leadership and direction
- CDL Class B/truck driver equipment proficiency
- Program leadership
- Logistics Operations
- Software Documentation
Working with at risk youth has always been a dream. I would love the opportunity to serve our youth.
We live in a world today where we lack leadership for the men and women of our future. Through my own experience, the experience of raising (5) children of my own, and the knowledge of working in the social service arena for over 8 years. It is my personal conclusion, that we need to start with our youth. If we want to secure a better future for our communities, it starts with our young. I would be honored to serve and build that foundation, working side by side with the expectation, that we can make a difference in the devolvement of our children.
Timeline
Self-Employed- Pickup and Delivery Service
Noble Logistic Solution
07.2019 - Current
Program Manager
The Salvation Army ARC
06.2015 - 07.2019
Resident Manager
The Salvation Army ARC
09.2011 - 06.2015
High School Diploma -
Hugh Manley High School