Demetruis Campbell
Mesa,AZ
Summary
Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.
Overview
1
1
year of professional experience
Work History
Fueling Mechanic
Swissport International
Phoenix, AZ
05.2024 - Current
- Provided technical assistance for fueling operations during aircraft refueling activities.
- Ensured compliance with all applicable laws, regulations and safety standards relating to fueling operations.
Customer Service Representative
Prospect International Airport Services
Phoenix, AZ
11.2023 - 05.2024
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Identified areas of improvement in customer service processes and suggested changes accordingly.
- Answered inbound calls, chats and emails to facilitate customer service.
- Developed strong customer relationships to encourage repeat business.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
Education
High School Diploma -
Catalina Magnet High School
Tucson, AZ05-2014
Skills
- Fueling the air crafts
- Safety Procedures
References
References available upon request.
Timeline
Fueling Mechanic
Swissport International
05.2024 - Current
Customer Service Representative
Prospect International Airport Services
11.2023 - 05.2024
High School Diploma -
Catalina Magnet High School
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