Demetrus Harris
Tampa
Summary
A highly organized and hardworking individual seeking an entry-level position to fully utilize my training and skills and secure employment with a reputable company as I advance my career while furthering my education.
Overview
8
8
years of professional experience
Work History
Dietary Aide
Rehabilitation Facility
10.2022 - 07.2023
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
Stock Room Associate
Walmart
04.2020 - 10.2022
- Demonstrated flexibility in adapting to changing store needs or priorities, willingly taking on additional responsibilities as needed to support overall operations.
- Operated efficiently under pressure during busy seasons, prioritizing tasks effectively while maintaining a strong commitment to detail-oriented work.
- Maintained accurate inventory records, ensuring timely replenishment of stock and preventing product shortages.
- Checked numbers manually and used hand-held equipment to locate products.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Customer Service Representative
Ashley Furniture Warehouse
03.2019 - 11.2021
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Front End Supervisor/Cashier
DD's Discount
04.2017 - 02.2020
- Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
- Managed customer returns and exchanges efficiently, ensuring a smooth process for both customers and employees.
- Monitored cashier performance metrics to identify areas for improvement and implement corrective actions as needed.
- Monitored cash drawers in [Number] checkout stations to verify adequate cash supply.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
Cashier Team Lead
Wendys Fast Food
01.2015 - 08.2016
- Performed store closing and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
Education
High School Diploma -
Howard W Blake High School
Tampa, FL06.2016
Skills
- Problem-Solving
- Cleaning and sanitizing
- Customer Service
- Flexible Schedule
- Computer Skills
- Kitchen Equipment Operation
- Patient Communication
- Time Management
- Relationship Building
- Issue Resolution
Timeline
Dietary Aide
Rehabilitation Facility
10.2022 - 07.2023
Stock Room Associate
Walmart
04.2020 - 10.2022
Customer Service Representative
Ashley Furniture Warehouse
03.2019 - 11.2021
Front End Supervisor/Cashier
DD's Discount
04.2017 - 02.2020
Cashier Team Lead
Wendys Fast Food
01.2015 - 08.2016
High School Diploma -
Howard W Blake High School