Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Demetra Mossos

Chicago

Summary

Pragmatic Assistant well-known for being a hands-on dynamo and having

boundless energy to fulfill various tasks. Detailed, quick-paced and a

true team player. Pursuing a new role where hard work and dedication

will be highly valued. Responsible Cashier proficient in handling money, restocking

merchandise and helping customers locate products. History of keeping

work areas clean, neat and professionally arranged. Good listening skills

combined with attentive and detail-oriented nature.

Energetic Clothing Associate with excellent sense of style and providing

customer service. Effortlessly handled sales while supporting customers

through all stages of the shopping process. Processed returns and exchanges

efficiently for customers unsatisfied with previous purchases.

Overview

7
7
years of professional experience

Work History

Shift Leader

Walgreens
12.2024 - 05.2025
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.

Specialty Sales Associate

Target
08.2024 - 12.2024
  • Conducted engaging product demonstrations that showcased the unique qualities of specialty items, resulting in increased sales.
  • Organized promotional events to drive awareness of specialty products and boost overall store revenue.
  • Assisted management with merchandising displays, creating visually appealing arrangements that attracted customer interest.
  • Collaborated with team members to achieve store targets while maintaining a positive work environment.
  • Provided excellent customer service, resolving issues promptly and earning repeated business from satisfied clients.
  • Managed inventory levels, ensuring adequate stock availability for customer demand and seasonal trends.
  • Maintained sales tracking reports to support operational enhancements and implement corrective actions.
  • Tracked customer and supply chain details for precise and timely fulfillment.

Catering Associate

Starr Kosher Catering
04.2022 - 07.2024
  • Provided friendly, courteous service to create memorable moments for guests.
  • Consistently met tight deadlines under pressure while maintaining composure and professionalism during high-stress situations.
  • Arranged linens and table settings according to seating plan and event theme.
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
  • Maintained accurate records of event details, invoices, contracts, ensuring streamlined organization across all aspects of the catering process.
  • Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
  • Fostered enjoyable event atmosphere through friendly guest interactions

Volunteer

Chicago Greektown Educational
12.2018 - 12.2023
  • Assisted with special events and programs.
  • Worked with a team to coordinate evening plans for the annual Greektown Christmas Tree Lighting Ceremony.
  • Coordinated dinner plans for the participating children singing Christmas carols and their families.
  • Handed out gifts to the participating children
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Took active role in patient and family planning process, detailing instructions, and responding appropriately and effectively to questions and concerns.
  • Used strong interpersonal communication skills to convey information to others.
  • Represented organization positively and professionally while providing community with much-needed services.

Office Assistant

Lincolnwood Chiropractic HealthCenter
05.2018 - 12.2023
  • Interacted with customers by phone, email, or in-person to provide information.
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Maintained and updated office records, both digital and physical.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Input data into spreadsheets and databases.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depletion.
  • Coordinated and scheduled meetings and appointments.
  • Expedited document processing with accurate data entry and timely filing.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.

Private Home Caregiver

Assyrian Cultural Foundation
03.2021 - 01.2023
  • Demonstrated cultural competency by respecting diverse backgrounds, perspectives, values, and beliefs of clients served in the private home environment.
  • Delivered exceptional patient-centered care by responding promptly to emergencies providing timely assistance.
  • Enhanced client comfort by providing compassionate and attentive care in a private home setting.
  • Provided essential personal care services such as bathing, grooming, dressing, toileting assistance, ensuring dignity and respect at all times.
  • Prepared nutritious meals according to individual dietary requirements while considering preferences for taste and presentation.
  • Conducted regular assessments on clients'' well-being through structured evaluations ensuring that any concerning observations were promptly reported.
  • Developed strong rapport with clients through active listening skills, empathy, patience, and humor when appropriate.
  • Promoted independence and wellness for clients through personalized daily living assistance and support.
  • Increased client satisfaction with tailored activities and companionship, fostering positive relationships and trust.
  • Administered medications as prescribed, maintaining accurate records to ensure proper dosage and timely administration.
  • Maintained client confidentiality and privacy in accordance with HIPAA regulations and professional standards of practice.

Brand Associate

Old Navy
10.2020 - 03.2021
  • Processed cashier transactions quickly and accurately, driving brand loyalty programs.
  • Placed styles, sizes and colors of product on the sales floor to maintain availability for customers.
  • Communicated product information with confidence and educated consumers about the company.
  • Managed inventory levels efficiently, reducing waste and ensuring a consistent supply of high-demand products.
  • Developed strong relationships with clients for increased customer loyalty and retention.
  • Handled customer inquiries professionally, providing accurate product information while maintaining a friendly demeanor at all times.
  • Assisted with daily opening and closing tasks to maintain a clean, neat, and professional store.
  • Assisted in the creation of visually appealing store displays, driving foot traffic and interest in products.
  • Engaged, educated, and befriended customers to deliver amazing shopping experiences.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales.
  • Placed styles, sizes and colors of product on sales floor to maintain availability for customers.
  • Communicated product information with confidence and educated consumers about company.
  • Assisted with daily opening and closing tasks to maintain clean, neat, and professional store.
  • Achieved daily sales goal by cross selling and promoting additional products and services.
  • Engaged, educated, and befriended customers to deliver amazing shopping experience.

Production Associate

BMW Manufacturing Plant
07.2020 - 09.2020
  • Used equipment properly to avoid workplace hazards or injuries.
  • Participated in training sessions to enhance skills and knowledge.
  • Inspected final products to assess compliance with quality standards and established tolerances.
  • Prepared materials for assembly work to keep workflows running smoothly.
  • Contributed to the achievement of safety goals, promoting workplace safety through training sessions and regular equipment maintenance checks.
  • Supported current production needs by moving items between equipment, conveyors, and staging areas.
  • Supported production needs by performing routine tasks using standard procedures and equipment.
  • Troubleshooting machinery issues, minimizing downtime by quickly diagnosing problems and performing necessary repairs.
  • Monitored machinery to identify concerns, make corrections, or report complex problems.
  • Exceeded performance goals, consistently completing assigned tasks ahead of schedule without compromising on quality or safety standards.

Barista

Barnes and Noble Cafe
12.2018 - 06.2019
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
  • Prepared specialty drinks such as cappuccinos, lattes and mochas.
  • Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Petition Reviewer

Tom Sianis for Judge Campaign
11.2018 - 11.2018
  • Maintained strong attention to detail while reviewing numerous documents daily, ensuring consistent quality and accuracy.
  • Reduced turnaround time for reviews by effectively prioritizing tasks and managing deadlines.
  • Assisted campaign of Cook County judicial candidate with social media outreach and campaign donation tracking/reporting.
  • Conducted thorough reviews of nominating petitions to ensure compliance with Illinois law.
  • Developed and maintained courteous and effective working relationships.
  • Used coordination and planning skills to achieve results according to schedule.
  • Ensured consistency across multiple review projects by maintaining strict adherence to established protocols and procedures.

Cashier

Fresh Farms International Market
05.2018 - 08.2018
  • Greeted customers entering the store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Answered questions about store policies and addressed customer concerns.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Greeted customers entering store and responded promptly to customer needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Education

Northeastern Illinois University
Chicago, IL

High School Diploma -

Northtown Academy
Chicago, IL

High School Diploma -

Pythagoras Greek School
Des Plaines, IL

Skills

  • Positive attitude
  • Cash handling
  • Team leadership
  • Problem-solving
  • Flexible schedule
  • Team motivation
  • Strong verbal and written communication
  • Conflict resolution
  • Team supervision
  • Customer service management
  • Complaint resolution
  • Sales and upselling
  • Technical support
  • Strategic thinking
  • Verbal and written communication
  • Active listening
  • Organizational skills
  • Teamwork and collaboration
  • Excellent communication

Languages

English
Native or Bilingual
Greek
Native or Bilingual

Timeline

Shift Leader

Walgreens
12.2024 - 05.2025

Specialty Sales Associate

Target
08.2024 - 12.2024

Catering Associate

Starr Kosher Catering
04.2022 - 07.2024

Private Home Caregiver

Assyrian Cultural Foundation
03.2021 - 01.2023

Brand Associate

Old Navy
10.2020 - 03.2021

Production Associate

BMW Manufacturing Plant
07.2020 - 09.2020

Volunteer

Chicago Greektown Educational
12.2018 - 12.2023

Barista

Barnes and Noble Cafe
12.2018 - 06.2019

Petition Reviewer

Tom Sianis for Judge Campaign
11.2018 - 11.2018

Office Assistant

Lincolnwood Chiropractic HealthCenter
05.2018 - 12.2023

Cashier

Fresh Farms International Market
05.2018 - 08.2018

Northeastern Illinois University

High School Diploma -

Northtown Academy

High School Diploma -

Pythagoras Greek School

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Demetra Mossos