Demi Bahamonde
Bronx,NY
Summary
Versatile and highly skilled professional with extensive experience across multiple industries. Demonstrates exceptional leadership abilities and excels in managing multiple tasks simultaneously. Known for being a quick learner with a wide range of experience and a strong commitment to excellence in all endeavors.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Shift Supervisor
BronxWorks
Bronx, NY
01.2021 - Current
- Secure all parts of building
- Monitor CCTV footage
- Take phone calls.
- Handle incidents as needed.
Youth Worker
BronxWorks
Bronx, NY
02.2022 - 11.2022
- Planned fun hands on lessons daily to engage children.
- Planned field trips during the summer to the park, movies, Broadway performances, and end of summer trip to Dreamworks water park.
- Communicated with parents or guardian about childs progress and needs.
- Assisted with homework.
- Handed out meals and snacks.
Sales Representative
AT&T
08.2018 - 11.2019
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
Assistant Club Manager
CRUNCH FITNESS
05.2017 - 08.2018
- Acted as a liaison between the front desk and all other departments, communicating relevant information to the front desk staff as needed.
- Established, monitored and analyzed the front desk budget
- Developed and implemented front desk policies and procedures
- Monitored accuracy of the POS system at front desk, making adjustments as necessary
- Conducted customer service training for all employees.
Education
CDA - Child Development
CUNY School of Professional Studies
New York, NYSkills
- Social skill development
- Behavioral Interventions
- Conflict de-escalation
- Emotional Support
- Positive Reinforcement
- Educational Activities
- Program Planning
- Conflict Mediation
- Teamwork and Collaboration
- Youth Advocacy
- Youth supervision
- Problem-solving abilities
- Time Management
- Multitasking
- Excellent Communication
- Organizational Skills
- Attention to Detail
- Adaptability and Flexibility
- Exceptional customer service
- Commission-based sales experience
- Complaint handling
- Client relations
- Microsoft outlook
- Scheduling
- Call management
Education
true
Certification
- First Aid CPR / AED
- Mandated Reporter
Timeline
Youth Worker
BronxWorks
02.2022 - 11.2022
Shift Supervisor
BronxWorks
01.2021 - Current
Sales Representative
AT&T
08.2018 - 11.2019
Assistant Club Manager
CRUNCH FITNESS
05.2017 - 08.2018
CDA - Child Development
CUNY School of Professional Studies