Summary
Overview
Work History
Education
Skills
Certification
Assessments
Timeline
Generic

Demi Baumann

Lamy,NM

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Studio Coordinator

Thrive
06.2023 - Current
  • Maintained a well-organized and clean studio environment, fostering an efficient workflow for staff and clients.
  • Enhanced client satisfaction by ensuring timely communication and addressing their needs promptly.
  • Communicated with studio manager on any ongoing issues regarding staff/clients.
  • Ensured studio was up to owners cleanliness standards.

Tasting Room Associate

Gruet Winery
10.2023 - Current
  • Enhanced customer experience by providing personalized wine recommendations and pairing suggestions.
  • Increased sales through upselling techniques and promoting wine club membership benefits to guests.
  • Maintained clean and inviting tasting room
  • Ensuring enjoyable atmosphere for visitors

General Manager

Hugo's Restaurant
10.2015 - 05.2023
  • FOH host from 2015-2017, promoted to floor manager 11/2017. Became General Manager 12/2023.
  • Monitored daily sales and labor throughout shift.
  • Delegated weekly inventory and tasks to assistant managers.
  • Oversaw FOH employee work performance and gave corrections when needed.
  • Maintained guest satisfaction and experience.
  • Hired and terminated employees when needed.
  • Handled weekly cash deposit every Monday.
  • Discussed product control and labor cost with CEO during weekly meeting.
  • Sent out schedule weekly for FOH employees.
  • Assisted servers and kitchen when needed during peak hours.
  • Performed calmly and effectively in high-volume environment.

Manager

Barney's Beanery
10.2020 - 11.2021
  • Reported daily sales and labor to HR department.
  • Assisted staff when needed during peak hours.
  • Assisted GM with beer/wine and liquor inventory.
  • Cut staff accordingly to lower labor cost.
  • Reported temperatures of staff and ensured restaurant was up to current Covid-19 standards.

Supervisor

Tocaya Organica
07.2019 - 10.2019
  • Monitored daily sales and labor throughout the shift.
  • Oversaw FOH employee work performance and gave corrections.
  • Packed up catering orders and confirmed orders with kitchen manager.
  • Cash handling/ count register at beginning and end of shift.

Assistant

Argyle Event Company
05.2019 - 05.2019
  • Assisted an evening honoring Stephen Schwartz at The Wallis Annenberg Center for the Performing Arts.
  • Set up office and two-way radios for staff and broke down everything at end of the evening.
  • Ensured guests had parking passes for the evening.

Education

CHAMPS Charter High School
01.2015

Skills

  • Broad knowledge of customer service, organization, team management and dependability
  • Strong ability to thrive in fast paced work environments while striving to increase productivity

Certification

ServSafe

Assessments

Supervisory skills: Motivating & assessing employees, Proficient, 08/01/20, Motivating others to achieve objectives and identifying improvements or corrective actions.

Timeline

Tasting Room Associate

Gruet Winery
10.2023 - Current

Studio Coordinator

Thrive
06.2023 - Current

Manager

Barney's Beanery
10.2020 - 11.2021

Supervisor

Tocaya Organica
07.2019 - 10.2019

Assistant

Argyle Event Company
05.2019 - 05.2019

General Manager

Hugo's Restaurant
10.2015 - 05.2023

CHAMPS Charter High School
Demi Baumann