Demi Baumann
Lamy,NM
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Studio Coordinator
Thrive
06.2023 - Current
- Maintained a well-organized and clean studio environment, fostering an efficient workflow for staff and clients.
- Enhanced client satisfaction by ensuring timely communication and addressing their needs promptly.
- Communicated with studio manager on any ongoing issues regarding staff/clients.
- Ensured studio was up to owners cleanliness standards.
Tasting Room Associate
Gruet Winery
10.2023 - Current
- Enhanced customer experience by providing personalized wine recommendations and pairing suggestions.
- Increased sales through upselling techniques and promoting wine club membership benefits to guests.
- Maintained clean and inviting tasting room
- Ensuring enjoyable atmosphere for visitors
General Manager
Hugo's Restaurant
10.2015 - 05.2023
- FOH host from 2015-2017, promoted to floor manager 11/2017. Became General Manager 12/2023.
- Monitored daily sales and labor throughout shift.
- Delegated weekly inventory and tasks to assistant managers.
- Oversaw FOH employee work performance and gave corrections when needed.
- Maintained guest satisfaction and experience.
- Hired and terminated employees when needed.
- Handled weekly cash deposit every Monday.
- Discussed product control and labor cost with CEO during weekly meeting.
- Sent out schedule weekly for FOH employees.
- Assisted servers and kitchen when needed during peak hours.
- Performed calmly and effectively in high-volume environment.
Manager
Barney's Beanery
10.2020 - 11.2021
- Reported daily sales and labor to HR department.
- Assisted staff when needed during peak hours.
- Assisted GM with beer/wine and liquor inventory.
- Cut staff accordingly to lower labor cost.
- Reported temperatures of staff and ensured restaurant was up to current Covid-19 standards.
Supervisor
Tocaya Organica
07.2019 - 10.2019
- Monitored daily sales and labor throughout the shift.
- Oversaw FOH employee work performance and gave corrections.
- Packed up catering orders and confirmed orders with kitchen manager.
- Cash handling/ count register at beginning and end of shift.
Assistant
Argyle Event Company
05.2019 - 05.2019
- Assisted an evening honoring Stephen Schwartz at The Wallis Annenberg Center for the Performing Arts.
- Set up office and two-way radios for staff and broke down everything at end of the evening.
- Ensured guests had parking passes for the evening.
Education
CHAMPS Charter High School
01.2015
Skills
- Broad knowledge of customer service, organization, team management and dependability
- Strong ability to thrive in fast paced work environments while striving to increase productivity
Certification
ServSafe
Assessments
Supervisory skills: Motivating & assessing employees, Proficient, 08/01/20, Motivating others to achieve objectives and identifying improvements or corrective actions.
Timeline
Tasting Room Associate
Gruet Winery
10.2023 - Current
Studio Coordinator
Thrive
06.2023 - Current
Manager
Barney's Beanery
10.2020 - 11.2021
Supervisor
Tocaya Organica
07.2019 - 10.2019
Assistant
Argyle Event Company
05.2019 - 05.2019
General Manager
Hugo's Restaurant
10.2015 - 05.2023
CHAMPS Charter High School