Demi McKowen

• Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Supported executive staff through scheduling meetings, coordinating and preparing crucial documents.
• Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
• Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
• Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Executed record filing system to improve document organization and management.
• Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
• Created and maintained databases to track and record client data.

-Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.

-Completed clerical tasks such as filing, copying, and distributing mail.

-Interacted with clients by phone, email, or in-person to provide information.

In restaurant, I provided excellent customer service to diners by taking orders and delivering food and drinks. Additionally, I handled cash and credit card transactions while also maintaining a clean and sanitary dining area and kitchen. I also assisted the owners at special event caterings; setting and replenishing buffets, serving food and drinks at tables, facilitating smooth and hospitable service, and assisting with cleanup after the event.