Demi Neth
Waipahu,HI
Summary
Reliable and upbeat customer service, successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
10
10
years of professional experience
Work History
Sales Associate
Carter's
10.2022 - 04.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Medical Assistant Intern
Medallus Medical Urgent Care
03.2020 - 05.2020
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as blood pressure and weight.
- Collected histories, vitals, and current complaints via patient interviews.
- Created and prepared patient charts accurately for clinics and medical professionals.
- Welcomed patients and inquired about wellbeing since last treatment.
Picking Lead
Amazon
08.2018 - 03.2019
- Optimized resource allocation during peak periods, ensuring adequate staffing levels to meet increased demand without compromising quality or deadlines.
- Streamlined inventory management by conducting accurate cycle counts and collaborating with the warehouse team for proper storage solutions.
- Provided exceptional customer service, addressing any issues or concerns promptly to maintain client satisfaction levels.
- Supported continuous improvement initiatives by identifying areas of opportunity and recommending process enhancements accordingly.
Cashier
Panda Express
06.2013 - 06.2018
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Education
Diploma - Medical Assistant
Eagle Gate College
07.2020
High School Diploma -
Waipahu High School
Waipahu, HI06.2013
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- HIPAA Compliance
- Organizational abilities
- Medical Terminology
- Patient Scheduling
- Exam Room Preparation
- Written and verbal communication
- Active listening abilities
- Payment Processing
Languages
Pohnpeian
Native or Bilingual
Timeline
Sales Associate
Carter's
10.2022 - 04.2023
Medical Assistant Intern
Medallus Medical Urgent Care
03.2020 - 05.2020
Picking Lead
Amazon
08.2018 - 03.2019
Cashier
Panda Express
06.2013 - 06.2018
Diploma - Medical Assistant
Eagle Gate College
High School Diploma -
Waipahu High School