Demi Rios
Sanford ,FL
Summary
I would like to assist a dental office in keeping everything up front running smoothly. I am a very fast learner and have strong motivation. I feel my strong communication skills, attention to detail, experience with customer service and ability to multi task will be valuable in a Dental office.
Overview
8
8
years of professional experience
Work History
Receptionist
Orthopedic Surgeon
01.2020 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Answered central telephone system and directed calls accordingly.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Confirmed insurance.
Office Manager
Boyer Premium
01.2017 - 01.2020
- Monitored expenditures for better financial control.
- Established streamlined procedures for document management for enhanced accessibility.
- Fostered team collaboration by initiating regular team meetings.
- Optimized office budget by renegotiating vendor contracts.
- Addressed customer concerns promptly, leading to increased satisfaction.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Education
GED -
Daytona State College
Daytona Beach, FLSkills
- Multi-tasking
- Customer service
- Organizational skills
- Customer relations
- Data entry
- Clear oral/written communication
- Billing
Timeline
Receptionist
Orthopedic Surgeon
01.2020 - Current
Office Manager
Boyer Premium
01.2017 - 01.2020
GED -
Daytona State College
Similar Profiles
Arisbeth Barboza PérezArisbeth Barboza Pérez
Medical Assistant at Orthopedic SurgeonMedical Assistant at Orthopedic Surgeon
Dr SACHIN KUMAWATDr SACHIN KUMAWAT
Consultant at Orthopedic SurgeonConsultant at Orthopedic Surgeon
GENESIS GONZALEZGENESIS GONZALEZ
Front Desk Medical Receptionist at Advanced Orthopedic SurgeonFront Desk Medical Receptionist at Advanced Orthopedic Surgeon