Summary
Overview
Work History
Education
Skills
Timeline
Generic

Demi Santarsiero

Hopewell Junction,NY

Summary

Reliable Office Supervisor known for interacting with customers and responding appropriately to questions. Considered talented employee ready to tackle any responsibility with pleasant demeanor and attitude. Offering outstanding verbal communication and time management skills.

Overview

8
8
years of professional experience

Work History

Office Manager

Moriarty Physical Therapy
02.2016 - Current
  • Day-to-day management of front office staff.
  • Disciplinary actions/meetings as needed.
  • Reassigning tasks as needed.
  • Creating and sending monthly front desk schedules to staff.
  • Approving time off requests for all front office staff.
  • Being available as a contact and handling front office staff for unplanned time off (finding coverage for shifts, rearranging schedules as needed).
  • Communicating with Clinical Directors and Regional Director regarding closures and/or delays for inclement weather.
  • Interviewing/hiring front office staff.
  • Training front office staff.
  • Assigning/delegating all front office responsibilities to staff.
  • Annual reviews for front office staff.
  • Contacting IT for emergent matters.
  • Monitoring the office supplies and ordering as needed.
  • Maintaining an organized and clean office space.
  • Confirm appointments, communicate with patients, and update patient records.
  • Schedule initial and return appointments for patients.
  • Collect copayments/ balances.
  • Verify insurance benefits and obtain authorization for patients to be seen in office.
  • Evaluate employee performance and convey constructive feedback to improve skills.

Education

Associate Degree - Liberal Arts And General Studies

Dutchess Community College
Poughkeepsie, NY
05.2018

High School Diploma -

Arlington High School
Lagrangeville, NY
06.2015

Skills

  • Customer Service
  • Office Management
  • Organizational Skills
  • Office Administration
  • Excellent multi-tasking ability
  • Scheduling
  • Supply Management
  • Computer Skills

Timeline

Office Manager

Moriarty Physical Therapy
02.2016 - Current

Associate Degree - Liberal Arts And General Studies

Dutchess Community College

High School Diploma -

Arlington High School

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Demi Santarsiero