Summary
Overview
Work History
Education
Skills
Timeline
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Demi Tostado

Torrance,CA

Summary

Highly motivated and bilingual professional driven by the desire to enhance interpersonal skills and excel in conflict resolution. Approach every interaction with kindness and empathy, utilizing naturally outgoing personality. Passionate about work, consistently demonstrating strong ethics and unwavering commitment to creating a positive and productive work environment.

Overview

7
7
years of professional experience

Work History

Host

Olive Garden
02.2024 - Current
  • Greeted guests with a smile and got them seated
  • Share menu and rewards/loyalty program
  • Ensured clear communication between guest needs and the kitchen
  • De-escalated situations when necessary and took complaints about any negative experiences to the manager to assist the guests

Volunteer

Youth Power Group
08.2018 - Current
  • Work with teens and pre-teens, developed and implemented new social development programs, and organized and coordinated various activities and events
  • Provide spiritual leadership to adolescents
  • Interacted with Police officers for outreach programs
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Provided administrative leadership for the Youth Power Group such as event planning, roll call, meeting organization
  • Other administrative activities included but were not limited to creating flyers, posters and meeting notes in Word, Canvas, Adobe Express, etc
  • Assisted with special events and programs.

Purchasing Department

Universal church
02.2023 - 12.2023
  • Managed company accounts such as Staples, Uline, Amazon, Costco, Concordia Supply by leading product counts, executing price changes and resolving any receiving and transfer issues
  • Tracked shipments and prepared spreadsheets detailing item information
  • Made sure the purchase items are entered on the correct account
  • Managed every order to it’s direct destination
  • Generated PO requests while confirming spend was within budget
  • Work the front desk, managing calls and packages
  • Greeted guests and directed them to their appropriate destination
  • Answered a high volume of incoming calls in a professional and courteous manner
  • Consistently maintained a neat and organized front desk area
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.

Volunteer

Teen Power Group
01.2020 - 01.2023
  • Ensured we maintained a clean and healthy environment
  • Assisted main teacher and Pastor’s wife to make sure the day went smoothly such as gathering the group members together, and setting up tables for refreshments
  • Assist and strengthen the individuals on the team by helping them grow in their spiritual formation through one on one and group conversations, listening to understand and providing guidance
  • Communicated with the community to improve life choices
  • Demonstrated excellent customer service, and teamwork skills in a busy, changing environment
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.

Education

High School Diploma -

Woodrow Wilson High School
Los Angeles, CA
06.2022

Skills

  • Youth Guidance
  • Empathy
  • Collaboration
  • Communication
  • Organization
  • Adaptability
  • Multitasking
  • Teamwork
  • Bilingual
  • People Skill
  • Customer service
  • Team collaboration
  • Effective communication
  • Data analysis
  • Data entry
  • Microsoft Excel

Timeline

Host

Olive Garden
02.2024 - Current

Purchasing Department

Universal church
02.2023 - 12.2023

Volunteer

Teen Power Group
01.2020 - 01.2023

Volunteer

Youth Power Group
08.2018 - Current

High School Diploma -

Woodrow Wilson High School

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Demi Tostado