Demian Martinez
El Paso,TX
Overview
3
3
years of professional experience
Work History
Member Service Representative
Gecu
04.2024 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Provided exceptional service through active listening, understanding member needs, and offering appropriate solutions.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries and concerns.
- Maintained high-quality service by adhering to company policies and standards in all member interactions.
MSA
GECU
11.2021 - 04.2024
- In my role as a member service assistant I ensure all member’s in the lobby have been assisted as well scanning the lines to ensure members are in the correct line, greeting members when walking into the branch, and member sign ins for new any new accounts and even taking members into our virtual offices.
Clerk
GECU
10.2022 - 11.2022
- Work responsibilities consisted of bringing in the trunks sent by procurement, separating mail, distributing mail, making sure everything is stocked and organized, ordering supplies for branch, book keeping, scanning all checks, collecting all checks and work to send out to accounting at the end of the day, as well making sure nothing is left out at any stations before clocking out.
Teller
GECU
08.2022 - 10.2021
- As a teller I assisted members with transactions such as withdraws, transfers, deposits, and cashier checks. I also had to follow many regulations fill out CTR, SAR, and MI Logs. End of day responsibility’s help balance the vault my drawer and load machines with cash for the following day.
Education
High school diploma - undefined
Americas high school
06.2021
Skills
- Being Organized with documents and area
- Being reliable and always on time
- I can grow from others knowledge and feedback
Timeline
Member Service Representative
Gecu
04.2024 - Current
Clerk
GECU
10.2022 - 11.2022
Teller
GECU
08.2022 - 10.2021
MSA
GECU
11.2021 - 04.2024
High school diploma - undefined
Americas high school
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