Demica Gray
226 Terrapin Ct
Summary
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
10
10
years of professional experience
Work History
Vocational Rehabilitation Counselor
Abilities of Florida-Department of Edu
11.2024 - Current
- In my role as a VR Counselor, I successfully rehabilitate eligible applicants into competitive employment. Create, develop, manage, and approve Individual Plans for Employment. Navigation and management of AWARE system for employee eligibility, vendor registration, job description development, case management 160+, financial assessments, payment requests and approvals, and invoices. Supervise and implement eligibility determinations, case closures, mental and psychological reviews, intake appointments, plan revision, amendments, deliverables, and vocational assessments. Create and evaluate strategies, employment goals, education, trainings, motivational interviewing, and employment accommodations. Coordinate career and personal guidance and counseling, placement, on the job training, identification of marketable skills, and issuance of support and engagement of career focused skills and techniques.
Director of Employment Services
Angelowood Inc.
05.2022 - 11.2022
- As director of employment services, I directed, supervised, organized, and created employment goals for individuals with disabilities. Marketing and implementing community inclusion programs. Wage reimbursements, justification summaries, performance evaluations, social security reporting, daily-weekly-monthly service logs, annual summaries, Iconnect employee data management systems, and creating behavior plans. Supervision of staff, support plan meetings, reactive strategies, quality assurance, contracts and evaluations, safety training and procedures. Development of ESPs, IEPs, EEPS and IEP for career goals. Coordination of application processes, motivational interviewing, onboarding, hiring, payroll, orientations, recruiting, and compliance of policies and procedures.
HR Manager
New Heights of NEFL
01.2019 - 05.2022
- In my position as HR manager, I mastered development of strategies, policies, and procedures. Ensuring compliance with APD requirements, labor laws and regulations, FMLA and administration of all employee relations. Implementation and supervision of performance management/staff reviews, talent acquisition, payroll, employee data management, training and development, creating and revising job descriptions, benefits and compensation, insurance and retirement planning. Onboarding, recruiting, orientations, interviewing, manage staffing processes, job offers, conflict resolution, maintain organizations charts, and organizational goals. Analyze and maintain HRIS, employee retention, fiscal year A/R, and business initiatives.
Medical Office Manager
Child Guidance Center
03.2015 - 01.2019
- As medical office manager I was responsible for coordinating and overseeing all administrative and operational daily processes, budgets, collective data entry, medical terminology and procedures, financial assessments, intake evaluations, patient record management, insurance verification and claims, manage billing processing and payments, electronic health records, critical assessments, data entry, consultations, healthcare compliance and law regulation, IEP/504 reports, medication management assessments, prescription refill requests and submission, supervising, staffing, training and educating, marketing, daily-weekly-monthly reports, scheduling, review medical records and plans, eligibility determinations, implementation of goals and objectives.
Education
Bachelor of Science - Business Management
University of Phoenix
Tempe, AZ03-2023
Associate of Arts - Business Administration
University of Phoenix
Tempe, AZ01-2021
Skills
- Time management
- Organizational skills
- Effective communication
- Decision-making
- Employment strategies
- Team leadership
- Verbal and written communication
- Complex Problem-solving
- Staff training and development
- Strategic planning
- Operations management
- Recruiting and interviewing
Timeline
Vocational Rehabilitation Counselor
Abilities of Florida-Department of Edu
11.2024 - Current
Director of Employment Services
Angelowood Inc.
05.2022 - 11.2022
HR Manager
New Heights of NEFL
01.2019 - 05.2022
Medical Office Manager
Child Guidance Center
03.2015 - 01.2019
Bachelor of Science - Business Management
University of Phoenix
Associate of Arts - Business Administration
University of Phoenix
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