Demica Woodrow
Leon,Kansas
Summary
I am a dedicated, organized, and methodical individual. I have good interpersonal skills, am an excellent team worker, and am keen and willing to learn and develop new skills. I am reliable and often seek new responsibilities within various employment areas.
Overview
4
4
years of professional experience
1
1
Certificate
54
54
years of post-secondary education
Work History
Caregiver
Home Instead
01.2024 - Current
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Participated in ongoing professional development opportunities to stay current on best practices in caregiving techniques, enhancing the quality of care provided.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
- Facilitated smooth transitions between home care settings by coordinating services and communicating effectively with all parties involved.
Customer Service Associate
Kohls
08.2023 - 12.2023
- Maintained a high level of product knowledge, providing accurate information to customers.
- Trained new associates in company policies and procedures, fostering a supportive work environment.
- Developed strong relationships with clients through attentive listening and empathetic understanding of their needs.
- Conducted follow-up calls to ensure complete satisfaction after issue resolution or product purchase completion.
Amazon
01.2021 - 08.2023
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Supported customer satisfaction efforts through prompt resolution of delivery issues or discrepancies as needed.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Deli associate
08.2020 - 12.2020
- Developed strong rapport with regular customers, fostering loyalty through personalized service and attention to detail.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Assisted in staff training initiatives, sharing knowledge and best practices with new employees to ensure seamless integration into the team.
- Participated in ongoing training initiatives, staying up-to-date on relevant industry knowledge and best practices within the deli department.
Daycare attendant
Fort Sill, child youth center
06.2020 - 08.2020
- Provided emotional support to distressed children by employing empathy and patience during difficult moments.
- Developed fine motor skills in young children by incorporating manipulative toys into daily play routines.
- Managed daily routines such as diaper changing, feeding, naptime schedules, ensuring consistency for each child''s comfort and wellbeing.
- Maintained a clean and organized facility, ensuring a safe, hygienic space for all children in attendance.
Nursing Aide
Camanche Community Hospital
01.2020 - 06.2020
- Performed vital sign checks and reported any abnormalities to nursing staff promptly.
- Expedited response time during emergency situations through seamless cooperation alongside nursing staff and adherence to established protocols.
- Contributed to a positive work environment by fostering strong relationships with colleagues and maintaining open lines of communication among team members.
- Maintained a clean and safe environment for patients, reducing the risk of infections.
Education
associate in medical Billing and Coding - Medical Insurance Billing
Grantham University
05.2024
Certified Long-Term Nursing care, Certified Nursing Assistant -
Great Plains Technology Center
Lawton, OK01.2021
Skills
Certification
CBCS - Certified Billing and Coding Specialist
Timeline
CBCS - Certified Billing and Coding Specialist
02-2024
Caregiver
Home Instead
01.2024 - Current
Customer Service Associate
Kohls
08.2023 - 12.2023
Amazon
01.2021 - 08.2023
Deli associate
08.2020 - 12.2020
Daycare attendant
Fort Sill, child youth center
06.2020 - 08.2020
Nursing Aide
Camanche Community Hospital
01.2020 - 06.2020
associate in medical Billing and Coding - Medical Insurance Billing
Grantham University
Certified Long-Term Nursing care, Certified Nursing Assistant -
Great Plains Technology Center