DeMichael Franklin
Houston,TX
Summary
Dynamic logistics professional with a proven track record at Igloo Products Corp., excelling in risk assessment and cross-functional collaboration. Spearheaded Walmart account management, ensuring OTIF compliance and customer satisfaction. Adept in Microsoft Excel and team mentorship, driving process efficiencies and optimizing shipping performance through data-driven strategies.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sr. Logistics Coordinator
Igloo Products Corp.
Katy, Texas
10.2024 - Current
- Managed Igloo's largest-scale account, Walmart, with a high degree of precision, ensuring OTIF compliance, cost control, and customer satisfaction.
- Provided mentorship and training to junior logistics coordinators, enhancing team knowledge of Walmart compliance, OTIF standards, and transportation systems.
- Made high-value shipment risk evaluations to limit financial exposure to delays, damage, or non-compliance.
Logistics Coordinator
Igloo Products
Katy, TX
03.2024 - 10.2024
- Utilized various software applications such as Microsoft Excel to create spreadsheets for tracking information and preparing reports.
- Maintained and analyzed shipping partnerships to optimize performance through data-driven reporting and analytics.
- Collaborated with cross-functional teams to meet and exceed monthly shipping forecasts, improving process efficiencies.
Management Assistant
Enterprise Holdings
Des Moines, IA
10.2022 - 03.2024
- Supported formulating methods of maximum revenue per rental through upselling protection products, upgrades, and value-added services.
- Assisted with reviewing branch profit and loss (P&L) statements and identifying how to increase revenue and reduce costs.
- Collaborated with branch leadership to put in place measures that optimized financial outcomes and customer retention.
Education
B.S. - Finance
Iowa State University
Ames, IA12.2021
Skills
- Cross-functional collaboration
- Risk assessment
- Customer satisfaction
- Team mentorship
- Problem solving
- Microsoft Excel
- Oracle
- Salesforce CRM
Affiliations
- High School / Youth Wrestling Coach
- Traveled to Quito, Ecuador to serve the community with the nonprofit: Soles4Souls
- Self-distributed 6-song album and analyzed listener demographics allow for strategic marketing.
Accomplishments
- Senior Promotion - Igloo Products, 2024
- Class A Leadership Award - Enterprise Mobility, 2022
- 2-time Harry L. Shadle Finance scholarship recipient
Certification
- Python Certificate
References
References available upon request.
Timeline
Sr. Logistics Coordinator
Igloo Products Corp.
10.2024 - Current
Logistics Coordinator
Igloo Products
03.2024 - 10.2024
Management Assistant
Enterprise Holdings
10.2022 - 03.2024
B.S. - Finance
Iowa State University