Demiche Tyler
Phenix City,AL
Summary
I am a very ambitious and hardworking person. I am very intelligent and know where I want to be in life. Right now I am in college working on my associate degree for Accounting. I have already received my associate degree for medical billing and coding, that was my career. I have graduated on May 10, 2013. The college that I have graduated from is Everest University. I am still attending the same college for my the career that I am going for now. I am a detail-oriented graduate with strong technical skills and the ability to learn concepts quickly. Also I am an ambitious proud graduate with excellent research and problem solving skills. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
9
9
years of professional experience
Work History
Assistant Manager
Sams Club
02.2015 - Current
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Education
High school diploma -
G.W. Carver High
05.2009
Skills
- Critical thinker
- Excellent communication skills
- Excellent research skills
- Microsoft Office, Excel, PowerPoint, Worksheet spreading (intermediate)
- Quick learner
- Strong verbal communication
- Computer proficient
- Communicates effectively
- Listening skills
- Reading comprehension
- Service oriented
- Basic computer skills (Intermediate)
- Accounting
- Making balance sheets, income statements, retained earnings
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Staff Training and Development
- Staff Supervision
- Task Delegation
- Staff Management
- Workload Management
- Retail Operations
Timeline
Assistant Manager
Sams Club
02.2015 - Current
High school diploma -
G.W. Carver High