Demika Hugley
Valdosta,GA
Summary
Meticulous Accounting Manager offering 15+ years of superior performance in financial industry. Well-versed in payroll operations and best practices. Expert in leading a team to success with training in leadership. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management and logistics. CUSTOMER SERVICE (10+ years), RECEPTIONIST (10+ years), RETAIL SALES (10+ years), OPERATIONS (10+ years)
Overview
28
28
years of professional experience
1
1
Certification
Work History
Trucking Dispatcher/Accounts Mgr
Fortyton Trucking,LLC
01.2022 - Current
- Negotiate loads Invoicing accounts payables while schedule drivers to pick up and deliver loads to customers or vendors
- Keeping records, monitoring driver daily logs for errors or violations
- Monitoring drivers' working hours and equipment availability
- Keep track of weather of all drivers locations in order to flag potential issues
Area Supervisor
Home Depot Distribution
09.2013 - Current
- Implementing strong leadership skills as warehouse supervisor and making timely decisions includes building strong relationships with integrity and taking care of people while providing excellent customer service
- Manage teams by directing incoming and outgoing freight that is processed through the warehouse by managing wip level tolerances, processes and procedures with being diligent to the processes throughout the building to ensure on-time loads with great quality to our customers daily with first response teams to any national disasters
- I conduct interviews to hire the best and monitor associates by performance management with giving coaching feedback
- Insuring all SOP'S processes and procedures are followed with safety first
- Coaching and maintaining the CSO clean straight and organized policy throughout the warehouse facility leading by example
- I have extensive training in operations/customer service and leadership courses
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Determined performance benchmarks and completed ongoing evaluation of employee work.
- Trained team members in successful strategies to meet operational and sales targets.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Processed orders and issued documentation.
Property Management Assistant
480 Murry/University Courtyard Apartments
09.2008 - 01.2013
- Customer service of property and accounts payable, billing, and delinquency's
- Answering phones handling resident issues, manage office staff, handling multiple accounts with Yardi and One-Site systems, Excel, Quick books collecting rent and utility's on all accounts monthly handling accounts payable/accounts receivable and collections with set goal of zero delinquency, maintaining leasing statistics for goal of zero delinquency, maintaining leasing statistics for set goal of zero delinquency, maintains leasing statistics for property and assists in execution of marketing and business plan, assists in development of office staff; schedules showing apartments and closing leases.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Promptly responded to tenant complaints and concerns for over 2 properties. Collect monthly rents with use of Yardi and One-site systems. Interviewing and hiring for property needs.
- Promptly responded to tenant complaints and concerns for over 2 properties.
- Maintained original leases and renewal documents in digital and hardcopy format for theoffice.
- Followed up on delinquent tenants and coordinated collection procedures.
- Developed and implemented marketing strategies to increase occupancy rates.
- Coordinated with legal counsel to resolve tenant disputes.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Managed maintenance and custodial staff of property.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Kept properties in compliance with local, state, and federal regulations.
- Coordinated appointments to show marketed properties.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
Warehouse Lead
Shipping Dept
12.2005 - 01.2008
- Loading products making sure items are loaded in good quality condition to ship out maintaining speed at stacking to ensure all loads are ready to be shipped out as scheduled
- Building/picking items scanned with RF gun and labeling all items inducted on sorter to be shipped to their destination for delivery.
General Manager
Taco Bell
10.1995 - 01.2005
- Conducted daily store operations customer service, manage acrew of 10 and more, manage cash/bank deposits, mastered all serv safe requirements and speed of service, maintained top scores/ sales/ inventory in district, handled all truck orders and billing, responsible for conducting interviews for hire and crew schedules.
Education
High School Diploma -
Lowndes High School
Valdosta, GA05.1996
Some College (No Degree) - Administrative Assistance And Secretarial Science
Georgia State University
Atlanta, GASkills
- Staff Management
- Client Relations
- Collections Expertise
- Accounts Payable and Accounts Receivable
Certification
Microsoft Word Microsoft Excel Operations training Power Points
Yardi Systems One-Site Systems Serv Safe Certified Accounting
Fair Housing Laws Customer Service Training Hazmat certification Marketing
Timeline
Trucking Dispatcher/Accounts Mgr
Fortyton Trucking,LLC
01.2022 - Current
Area Supervisor
Home Depot Distribution
09.2013 - Current
Property Management Assistant
480 Murry/University Courtyard Apartments
09.2008 - 01.2013
Warehouse Lead
Shipping Dept
12.2005 - 01.2008
General Manager
Taco Bell
10.1995 - 01.2005
High School Diploma -
Lowndes High School
Some College (No Degree) - Administrative Assistance And Secretarial Science
Georgia State University