Demir Aksehirli
Summary
Accomplished Operations Manager with a proven track record at NRC / Republic Services, excelling in team leadership and project management. Expert in enhancing client relationships and operational efficiency, demonstrated through successful management of national emergency response events and services and budget oversight. Skilled in regulatory compliance and KPI tracking, achieving high performance metrics and client satisfaction.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Operations Manager
NRC / Republic Services
01.2018 - Current
- Management of all the NRC regional emergency response supervisors on a national level for the safe and proper delivery of emergency response services to its retainer clients through effective use of internal and contractor owned response resources.
- Management of operations team for client services activities which include, spill management services, delivery of training and exercise facilitation, physical client visits, and cross selling of company wide.
- Developed and maintained relationships with NRC contractor network and vendors.
- Management of the NRC International Operations Call Center
- Management of Operations yearly budget and work with finance on profitability of projects
- Trained and guided Operations Team to maintain high productivity and performance metrics.
- Conducted regular performance reviews, identifying areas for improvement for the Operations Team and developed action plans to address them.
NRC Turkey / Georgia Country Manager
NRC Environmental Services - Turkey
01.2006 - 12.2018
- Management of five fully equipped and manned oil spill response bases for the provision of response services to the Turkey portion of the BTC pipeline.
- Delivery of oil spill response equipment and response strategy training to 80 internal staff team members.
- Planning and completing field and table top response exercises throughout the pipeline.
- Maintenance and update of overall pipeline response contingency plan.
- Preparation and management of project budget.
- Find, present and sell new opportunities to management and end customer for the provision of additional services outside of scope of work.
NRC Northeast Regional Manager
National Response Corporation
06.1993 - 12.2006
- Manage all emergency response events in Northeast region and other locations as needed
- Supervise field managers and contractors during a response, liaison with clients and Qualified Individuals
- Develop customer relationships by assuring customer satisfaction with project follow up and developing strategies
- Assisting clients in USCG and BSEE equipment inspection visits, equipment deployments and training,
- Facilitating training and participating in tabletops and deployment exercises each year.
Education
MBA -
Dowling College
Oakdale, NY06-1995
Bachelor of Science - Industrial Engineering
New York Institute of Technology
Old Westbury, NY06-1993
Skills
- Project Management / Problem-solving
- Team leadership
- Operations Management
- Customer / Client services
- Client relationships
- Regulatory compliance
- KPI tracking
Certification
- ICS 100, 200, and 300 level
- OSHA Hazwoper 40 hour
- USCG Command Post Training
Languages
English
Full Professional
Turkish
Full Professional
Timeline
Operations Manager
NRC / Republic Services
01.2018 - Current
NRC Turkey / Georgia Country Manager
NRC Environmental Services - Turkey
01.2006 - 12.2018
NRC Northeast Regional Manager
National Response Corporation
06.1993 - 12.2006
- ICS 100, 200, and 300 level
- OSHA Hazwoper 40 hour
- USCG Command Post Training
MBA -
Dowling College
Bachelor of Science - Industrial Engineering
New York Institute of Technology
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