Demira Nolan
Pittsburg,CA
Summary
Dynamic people and operations professional with a proven track record in cultivating positive workplace environments and enhancing HR systems. Recognized for facilitating effective team collaboration and consistently driving results aligned with organizational goals. Highly adaptable to shifting priorities, bringing expertise in employee relations and performance management to foster a culture of continuous improvement and engagement. Committed to leveraging strategic insights to optimize workforce potential and support business objectives.
Overview
15
15
years of professional experience
1
1
Certification
Work History
People Operations Specialist
Community Forward SF
09.2023 - Current
- Partner with executive leadership on workforce planning, compensation, and hiring strategy.
- Advise managers on employee relations, conflict resolution, and performance coaching.
- Lead end-to-end leave of absence and accommodations for 160+ employees, ensuring compliance with FMLA, CFRA, ADA.
- Manage return-to-work programs and collaborate with employees, managers, and medical providers to ensure smooth transitions.
- Conduct policy reviews and handbook redesign to align with federal/state laws and internal best practices.
- Lead cross-departmental initiatives with Finance, IT, and Talent Acquisition to ensure integrated HR processes.
- Develop internal communication strategies to clarify HR policies and build organizational trust.
- Provide coaching to new managers on HR systems, employee engagement, and team performance.
HR Coordinator
Robert Half / Metromile-Lemonade
07.2022 - 07.2023
- Designed and analyzed engagement surveys pre- and post-merger, delivering insights to leadership that shaped retention and culture strategies.
- Developed manager toolkits and communication guides on benefits, payroll, and leave compliance.
- Partnered with HR leadership to streamline onboarding and offboarding processes, improving employee experience.
- Coached leaders on HR compliance and performance management best practices.
- Took on interim leadership role, mentoring two direct reports and ensuring HR operations continuity.
- Partnered cross-functionally with Legal, Immigration, and IT to update company policies and streamline operations.
- Supported benefits and payroll administration with high accuracy and responsiveness.
- Contributed to vendor management by coordinating with third-party providers to optimize benefits delivery.
HR Consultant
Robert Half / Lever
04.2022 - 06.2022
- Partnered with managers to resolve grievances and provide labor relations guidance, ensuring equitable outcomes.
- Acted as primary HR contact for employees, providing accurate, timely support for benefits and payroll issues.
- Collaborated with Learning & Development to launch employee success initiatives, boosting engagement and performance.
- Supported organizational change initiatives by creating updated workflows and communication plans.
- Delivered compliance training and policy updates to employees and managers.
HRSC Benefits Analyst
Kaiser Permanente
06.2016 - 01.2022
- Administered benefits for a large healthcare workforce, ensuring compliance with federal and state regulations.
- Delivered benefit education sessions to employees, improving plan understanding and participation.
- Coordinated with internal departments and external vendors to resolve complex benefits cases.
- Monitored benefits metrics and reported on compliance risks, assisting leadership in decision-making.
- Participated in policy rollouts and new system implementations to enhance benefits administration.
Payroll Account Manager II
Wells Fargo
04.2010 - 12.2015
- Managed payroll and benefits for small business clients, ensuring compliance with tax, wage, and labor laws.
- Partnered with business leaders to implement payroll solutions that enhanced accuracy and efficiency.
- Handled sensitive client data with discretion, safeguarding confidentiality and compliance.
- Trained small business clients on payroll systems and compliance requirements.
- Assisted with audits and reconciliations, ensuring error-free year-end reporting.
Education
B.S. - Human Resource Management
Golden Gate University
Skills
- HR policies and procedures
- HR analytics
- Diversity and inclusion
- Recruitment and selection
- Onboarding and orientation
- Human resources operations
- Benefits administration
- Records management
Accomplishments
- Resolved timekeeping issue through HRIS testing.
- Achieved a semi paperless onboarding by introducing a digital link for new hires to enter their personal data.
Certification
- SHRM-CP (in progress)
- FMLA/CFRA Compliance Training (2024)
Languages
English (Native)
Spanish (Conversational)
Timeline
People Operations Specialist
Community Forward SF
09.2023 - Current
HR Coordinator
Robert Half / Metromile-Lemonade
07.2022 - 07.2023
HR Consultant
Robert Half / Lever
04.2022 - 06.2022
HRSC Benefits Analyst
Kaiser Permanente
06.2016 - 01.2022
Payroll Account Manager II
Wells Fargo
04.2010 - 12.2015
B.S. - Human Resource Management
Golden Gate University
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