Demiron Harris
Lorain
Summary
Motivated professional with a strong work ethic and adaptability. Proven ability to master new skills quickly and work effectively without supervision. Exceptional interpersonal skills enhance team collaboration and support organizational objectives. Committed to contributing to dynamic teams and achieving results. Dedicated Service Delivery Manager with a commitment to safety inspection and quality assurance. Proven ability to optimize schedules and maintain high standards in service delivery.
Overview
11
11
years of professional experience
Work History
Service Delivery Manager
Door Dash
Lorain
08.2023 - Current
- Maintained accurate records of goods delivered and collected payments as required.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Checked all dishes before delivering them to ensure quality standards were met.
- Maintained a clean and organized work area throughout shift operations.
- Followed proper sanitation guidelines when handling food products.
Driver Service Provider
Lyft And Uber
Cleveland
04.2023 - 07.2023
- Provided safe and courteous transportation for passengers to their desired destinations.
- Documented daily logbook entries accurately and submitted reports promptly.
- Managed customer complaints professionally in order to maintain good relationships with clients.
- Adhered to all traffic laws and regulations while driving on public roads.
- Inspected vehicle before each trip to ensure safety and reliability.
unemployed
N/A
Lorain
12.2022 - 04.2023
- Healing from trucking accident
Independent Contractor
RDF Transportation Inc.
Wakeman
11.2021 - 12.2022
- Communicated with dispatchers regarding pickup and delivery times.
- Managed personal driving time according to Hours of Service regulations.
- Filled out paperwork accurately at each stop along route including bills of lading and trip sheets.
- Performed daily pre-trip inspections on vehicles to ensure safe operation on the roadways.
- Transported goods to and from specified destinations in accordance with delivery schedules.
- Loaded and unloaded cargo using forklifts or other material handling equipment.
Independent Contractor
RDF Logistics Inc.
Lorain
10.2019 - 11.2021
- Inspected truck for defects and safe operating condition before, during and after trips.
- Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
- Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
- Contacted customers prior to delivery to coordinate delivery times.
- Filed vehicle logs, cargo records or billing statements according to company regulations.
- Kept accurate logs of all deliveries and trips.
- Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
Independent Contractor
Evergreen Transportation
Kissimmee
06.2018 - 10.2019
- Conducted regular maintenance checks on vehicles to ensure safety compliance.
- Ensured accurate documentation of shipments and deliveries for record-keeping.
- Coordinated shipping of products or services to customers in a timely manner.
- Managed loading and unloading of cargo at various locations.
- Adhered to traffic laws and company safety regulations during operations.
unemployed
Self-employed
Orlando
07.2015 - 05.2018
- Took care of ailing father-in-law
Auto Sales Associate
I-90 Nissan
Sheffield Village
06.2015 - 10.2015
- Assisted customers with vehicle selection and product information.
- Conducted test drives to demonstrate vehicle features and performance.
- Negotiated sales agreements and financing options for clients.
- Maintained knowledge of inventory and market trends to inform customers.
- Provided follow-up support to ensure customer satisfaction post-purchase.
Education
BBA - Chaplaincy And Pastoral Care
Embassy of United Chaplains
New Britain, CT06-2025
CDL Certification - Transportation
Cleveland Truck And Bus Academy
Cleveland, OH11-1999
High School Diploma -
Lorain Admiral King High School
Lorain, OH07-1987
Skills
- Service-oriented communication
- Quality assurance
- Schedule optimization
- Safety inspection
- Relational communication
- Engaged listening
Custom
I joined the workforce at the ripe old age of 16. And in that time, I have taken on alot of different roles. I've dabbled in retail and I've meddled in customer service. I've even picked up some things working for Ford Motor Co. from 1996-1999. But a vast majority of my experience come from the inner workings of the transportation industry; Shipping and Receiving, Quality Control, Customer Service and 25 years as a over-the road truck driver, which most of that time I operated as an Independent Operator.
References
References available upon request.
Timeline
Service Delivery Manager
Door Dash
08.2023 - Current
Driver Service Provider
Lyft And Uber
04.2023 - 07.2023
unemployed
N/A
12.2022 - 04.2023
Independent Contractor
RDF Transportation Inc.
11.2021 - 12.2022
Independent Contractor
RDF Logistics Inc.
10.2019 - 11.2021
Independent Contractor
Evergreen Transportation
06.2018 - 10.2019
unemployed
Self-employed
07.2015 - 05.2018
Auto Sales Associate
I-90 Nissan
06.2015 - 10.2015
BBA - Chaplaincy And Pastoral Care
Embassy of United Chaplains
CDL Certification - Transportation
Cleveland Truck And Bus Academy
High School Diploma -
Lorain Admiral King High School