Summary
Overview
Work History
Education
Skills
Timeline
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Demis Sesmas

Dallas,TX

Summary

Motivated team member committed to contributing to business success. Experienced in providing high-quality and professional services. Focused on customer satisfaction and team productivity. Cheerful Restaurant Team Member well-versed in taking customer orders and remaining calm during busiest times. Responsible individual handling food and drink preparation and operating cash registers in fast-paced dining environments. Clear communicator possessing outstanding customer service skills. Personable Server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.

Overview

5
5
years of professional experience

Work History

Banquet Server

Crown Block
01.2023 - Current


  • Carried out professional service, retaining polite and friendly approach at all times.
  • Arranged linens and table settings according to seating plan and event theme.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Worked with banquet manager to coordinate event set up and schedule.
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Set up banquet tables and chairs based on event requirements.
  • Maintained flexible work schedule to meet event needs.
  • Performed opening and closing duties for banquet hall, following checklist to restock supplies and clean up all service areas.

Certified Trainer/Server/Bartender

Omni Hotels
06.2022 - Current
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Presented training material with varied instructional methods to maintain attention of participants.
  • Served food and beverages promptly with focused attention to customer needs.
  • Monitored new server performance and offered continuous support throughout training period.
  • Served high customer volumes during special events, nights, and weekends.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Developed new signature cocktails to support bar marketing brand and increase profits.
  • Assisted with inventorying beverage stock and bar supplies.

Server/Bartender

Beto & Son at Trinity Groves
02.2021 - 06.2022
  • Prepared custom drink orders by accurately measuring and mixing house ingredients table side.
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Bartender/Cashier

Local Favorite Restaurants, LLC.
11.2019 - 07.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Certified trainer

Chipotle Mexican Grill
07.2018 - 11.2019
  • Monitored participant workflow and behaviors throughout training process.
  • Maintained organization of documents, materials and equipment.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Checked food temperature regularly to verify proper cooking and safety.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked with floor team and managers to meet wide range of customer needs.

Education

High school diploma -

Woodrow Wilson High School
Dallas, TX
2019

Skills

  • Banquet Experience
  • Bartending
  • Culinary Experience
  • Serving Experience
  • Restaurant Experience
  • Food Service
  • Restaurant Host
  • Busser
  • POS
  • Cash Handling
  • Food Preparation
  • Restaurant Management
  • Spanish/English Fluency
  • High-Volume Dining
  • Team Collaboration
  • Food Safety Understanding
  • Clear Communication
  • Event Setup
  • New Hire Training

Timeline

Banquet Server

Crown Block
01.2023 - Current

Certified Trainer/Server/Bartender

Omni Hotels
06.2022 - Current

Server/Bartender

Beto & Son at Trinity Groves
02.2021 - 06.2022

Bartender/Cashier

Local Favorite Restaurants, LLC.
11.2019 - 07.2020

Certified trainer

Chipotle Mexican Grill
07.2018 - 11.2019

High school diploma -

Woodrow Wilson High School

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Demis Sesmas