Demitra Dinkins
Pontiac,MI
Summary
Dedicated mental health professional with extensive experience at Trinity Health Hospital, skilled in crisis intervention and patient observation. Proven ability to enhance patient safety and satisfaction through effective communication and teamwork. Successfully trained new staff, fostering a collaborative environment that prioritized compassionate care and adherence to safety protocols.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Mental Health Technician
Trinity Health Hospital
04.2022 - Current
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
Patient Care Technician
Trinity Health Hospital
02.2021 - 04.2022
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Maintained clean and safe environment to promote patient safety and comfort.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
- Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
- Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
- Reduced stress for patients and families through effective communication and empathetic support.
- Maintained strict adherence to infection control protocols, minimizing risk of disease transmission within the clinical environment.
Program Director
Freedom Adult Foster Care
10.1994 - 08.2019
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Recruited and trained staff and volunteers to upgrade collective team skills.
- Mentored team members for professional development, resulting in increased productivity and job satisfaction.
- Provided ongoing direction and leadership for program operations.
- Collaborated with various teams to uncover issues, identify applicable solutions, and offer guidance.
- Designed customized training programs to enhance staff knowledge and skills in key areas of responsibility.
- Delivered outstanding program results by setting clear objectives and proactively addressing potential challenges.
- Collaborated closely with executive leadership to develop strategic plans for long-term growth.
- Monitored program performance to identify areas for improvement.
Education
High School Diploma -
Pontiac Nortgern Hight School
Pontiac, MI06.1989
Skills
- Crisis intervention
- Patient observation
- Patient documentation
- Vital sign monitoring
- Safety protocols
- Behavioral assessment
- Time management
- Patient transfers
- Effective communication
- Team collaboration
- Conflict resolution
- Emotional support
- Training new staff
- Personal care
- Infection control
- De-escalation techniques
- Behavior observation
- Stress reduction techniques
- Suicide prevention
- Behavior management
Certification
Crisis Prevention Intervention trained
CPR and Frist Aid Trained
Office of Recipient Rights training
Ongoing on the job training
Timeline
Mental Health Technician
Trinity Health Hospital
04.2022 - Current
Patient Care Technician
Trinity Health Hospital
02.2021 - 04.2022
Program Director
Freedom Adult Foster Care
10.1994 - 08.2019
High School Diploma -
Pontiac Nortgern Hight School
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