I am a hardworking and motivated professional individual with a strong work ethic eager to learn to enhance your business performance. I adapt quickly, work well with others, and is very detail-oriented with excellent communication skills. I'm passionate about growth and efficiency, and I'm committed to helping your company achieve its goals.
At Daytona Toyota I:
- Provided exceptional customer service by actively listening to clients needs and preferences, leading to tailored vehicle recommendations.
-Conducted thorough product demonstrations, showcasing vehicle features and benefits to enhance customer understanding and interest.
-Maintained in-depth knowledge of inventory, including specifications, pricing and financing options, to effectively address customer inquiries and closed sales.
-Developed and nurtured relationships with customers to ensure repeat business and referrals, contributing to a significant increase in sales volume.
-Collaborated with sales team to meet and exceed monthly sales targets, participating in regular training sessions to improve sales techniques and product knowledge.
-Managed the sales process from initial contact to final delivery, ensuring a seamless and positive experience for customers.
-Managed and responded to incoming internet leads promptly, ensuring timely follow-up to maximize customer engagement and conversation rates.
-Maintained knowledge of dealership inventory and promotions to effectively inform and entice potential buyers.
At Nike I:
-Led a team of sales representatives in achieving and exceeding sales targets through effective coaching, training, and performance management.
-Developed and implemented sales strategies to enhance customer engagement and drive store traffic, resulting in increased revenue.
-Fostered a positive team environment by promoting teamwork, motivating staff, and recognizing individual contributions to achieve collective goals.
-Provided exceptional customer service by assisting customers with product selection, addressing inquiries, and resolving issues to enhance the shopping experience.
At Polo Ralph Lauren I:
-Delivered outstanding customer service by engaging with customers, understanding their needs, and providing personalized product recommendations.
-Maintained in-depth knowledge of Polo Ralph Lauren's product lines, including seasonal collections and promotions, to effectively communicate features and benefits to customers.
-Achieved and exceeded sales goals through proactive selling techniques and building strong customer relationships.
-Processed transactions accurately and efficiently while maintaining compliance with company policies and procedures.
-Collaborated with team members to ensure a seamless shopping experience, including restocking merchandise and maintaining store organization.