Demitric Darien
Baltimore,MD
Summary
Skilled HVAC Technician with a track record of increasing customer satisfaction through expert repair and maintenance of HVAC systems, notably at 3D HVAC Services. Demonstrates proficiency in technical troubleshooting and electrical wiring, alongside a commitment to quality-focused service. Excelled in fostering client relationships and mentoring junior technicians, significantly enhancing operational efficiency and reliability.
Professional focused on HVAC systems with experience in installation, maintenance, and repair. Strong technical skills in diagnostics, troubleshooting, and system optimization. Team player who adapts to changing environments and prioritizes achieving results. Reliable and driven to ensure efficient and high-quality outcomes in all tasks.
Overview
12
12
years of professional experience
Work History
HVAC Technician
3D HVAC Services
03.2020 - Current
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
- Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
- Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
- Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
- Repaired and replaced motors, bearings and belts.
- Performed comprehensive preventative maintenance on various types of HVAC equipment, prolonging their lifespan.
- Worked overtime, holidays and weekends to accommodate company needs.
- Enhanced customer satisfaction by providing prompt and professional service for all HVAC-related issues.
- Investigated major malfunctions and breakdowns of heating and air-conditioning systems and used troubleshooting to determine causes.
- Developed strong relationships with clients through exceptional communication skills, leading to repeat business opportunities.
- Improved system efficiency by conducting thorough HVAC equipment inspections and maintenance.
- Contributed to a safer work environment by adhering to industry safety standards and regulations during all tasks performed.
- Filled out detailed work orders for each job completed.
- Traveled to job sites for both scheduled and emergency appointments.
- Provided emergency response services for critical system failures, minimizing downtime impacts on businesses or homeowners.
- Inspected and tested refrigeration systems, safety devices and controls to determine proper functionality.
- Kept accurate records of time and materials used for each job to compile into service reports.
- Customized ductwork designs for optimal airflow distribution while maintaining energy-efficient operation standards within client spaces.
- Maintained boilers, hot water systems, gas heating equipment and food service equipment.
- Served as a mentor to junior technicians, providing guidance on best practices for troubleshooting and repairing various types of HVAC equipment.
- Repaired and replaced heating and air conditioning systems for commercial customers in [Type] industry.
- Collaborated with project managers to ensure timely completion of large-scale HVAC installations.
- Provided exceptional customer service, resolving issues swiftly to maintain high satisfaction levels.
- Increased energy efficiency for clients by recommending and implementing eco-friendly HVAC solutions.
- Increased customer retention by offering knowledgeable advice on HVAC system care and maintenance.
- Enhanced system efficiency by performing routine maintenance and inspections on HVAC units.
- Conducted detailed diagnostics to identify and fix complex HVAC system faults, improving operational reliability.
- Repaired, replaced and serviced both residential and commercial HVAC equipment, components, and wiring.
- Repaired and replaced faulty motors, blowers, switches and compressor units.
- Repaired and maintained residential and commercial heating, air conditioning and refrigeration systems.
- Installed new air conditioning, heating and refrigeration systems according to manufacturer's specifications and local codes.
- Inspected cooling systems and identified potential problems.
- Troubleshot and diagnosed issues with HVAC and refrigeration units.
- Performed routine maintenance on heating and cooling systems.
- Used technical skills, tools, and techniques like soldering to repair parts.
- Assisted in maintenance, repair and installation of ventilation systems.
- Installed HVAC system expansions, discharge valves, air ducts, dampers, and stokers.
- Installed, connected and adjusted thermostats, humidistats and timers for optimal performance.
- Worked on both home and business units for maintenance, repairs, and new installations.
HVAC-R Service Technician
Amazing Heating & Air Conditioning
04.2016 - 02.2020
- Ensured safety compliance with thorough inspections of HVAC-R equipment and systems.
- Improved customer satisfaction by providing timely and efficient HVAC-R repair services.
- Connected heating or air conditioning equipment to water, fuel, or refrigerant sources to form complete circuits.
- Increased longevity of HVAC systems by performing preventive maintenance.
- Educated customers on best practices for maintaining their HVAC-R systems, promoting long-lasting functionality.
- Discussed heating and cooling system malfunctions with customers to isolate problems and verify corrected malfunctions.
- Installed bypass dampers, low voltage wiring, smoke detectors, split systems, and package units in commercial or residential buildings.
- Utilized advanced diagnostic tools to accurately determine root causes of system malfunctions, enabling targeted repairs.
- Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
- Contributed to a high standard of workmanship by following company guidelines and adhering to local codes during installations and service calls.
- Supported the training of junior technicians, sharing technical expertise to foster their skill development.
- Assembled air ducts, pipes, discharge valves and flues to central heating and cooling equipment.
- Utilized pressure gauges and soap-and-water solutions to test pipe and tubing joints for leaks.
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Repaired and replaced motors, bearings and belts.
- Filled out detailed work orders for each job completed.
- Kept accurate records of time and materials used for each job to compile into service reports.
- Worked overtime, holidays and weekends to accommodate company needs.
- Traveled to job sites for both scheduled and emergency appointments.
- Inspected and tested refrigeration systems, safety devices and controls to determine proper functionality.
- Maintained boilers, hot water systems, gas heating equipment and food service equipment.
- Repaired and replaced heating and air conditioning systems for commercial customers in [Type] industry.
- Installed new air conditioning, heating and refrigeration systems according to manufacturer's specifications and local codes.
- Installed, connected and adjusted thermostats, humidistats and timers for optimal performance.
- Repaired and maintained residential and commercial heating, air conditioning and refrigeration systems.
- Troubleshot and diagnosed issues with HVAC and refrigeration units.
- Repaired and replaced faulty motors, blowers, switches and compressor units.
- Installed HVAC system expansions, discharge valves, air ducts, dampers, and stokers.
- Installed supporting components such as fuel lines and wiring to complete systems.
Service Technician
A&E Factory Service LLC
01.2013 - 02.2015
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Responded quickly to emergency maintenance requests for timely on-call support.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
- Operated hand tools and power equipment according to company safety procedures.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Established positive customer relationships by providing punctual, cost-effective solutions.
- Followed safety procedures to avoid injuries in field.
- Strengthened relationships with customers by understanding their needs and delivering tailored solutions that exceeded expectations.
Education
HVAC Technician Certificate - HVAC Heating & Air Conditioning
North American Trade Schools
Woodlawn, MD01-2014
High School Diploma -
Milford Mill Academy
Gwynn Oak, MD06-2012
Skills
- Technical troubleshooting
- Electrical wiring
- Leak checks
- System troubleshooting
- Package and split systems
- HVAC and refrigeration systems
- Heating systems
- Refrigeration system evacuation
- HVAC controls
- Air conditioning
- Certified HVAC technician
- Cooling systems maintenance
- Equipment installation
- Valid [Mayland] driver's license
- Gas furnaces
- Quality-focused
- Refrigeration systems
- Licensed refrigeration technician
- Diagnostic techniques
Timeline
HVAC Technician
3D HVAC Services
03.2020 - Current
HVAC-R Service Technician
Amazing Heating & Air Conditioning
04.2016 - 02.2020
Service Technician
A&E Factory Service LLC
01.2013 - 02.2015
HVAC Technician Certificate - HVAC Heating & Air Conditioning
North American Trade Schools
High School Diploma -
Milford Mill Academy
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