Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

Demitrius Alford

Pasco,WA

Summary

I am a very charismatic person and I have no problem communicating and connecting with strangers. I know how to make people feel comfortable and I know how to diffuse heated situations. Working as a hotel receptionist improved my patience and my problem solving skills. I've implemented this knowledge into every job I've had since then.

Overview

5
5
years of professional experience

Work History

Car Salesman

Corwin Ford
08.2023 - 02.2024
  • During My time At Corwin Ford I learned a lot about every step in the sales process.
  • I learned how important the first initial contact is.
  • I learned about the importance of following up with leads and repeat customers so I would have a better chance at selling cars to their family and friends.
  • I learned quite a bit about product knowledge for various car brands.
  • This gave me an understanding about which cars would be best to buy for the lot.
  • I was better at buying cars than selling cars because I grasped the concept better at the time.
  • The last week I worked at Corwin I bought four cars which all had good amounts of profit in them.
  • I achieved that without leads but solely through my ability to introduce myself and connect well with strangers.

Car Salesman

North West Premiere
07.2023 - 07.2023
  • Even though I worked here for a short amount of time I was still able to learn a lot about the business.
  • I learned how to greet customers and how to pinpoint what they were looking for in a car.
  • I learned how to butterfly cars and to do walk arounds on a car to show the customer everything about the vehicle.
  • I learned how to talk to customers in a way where it wouldn't be considered pushy and uncomfortable but direct enough to where I could still get my point across.
  • I learned how to do a four square in an efficient way which accurately described monthly payments, trade in value, and the significance of a down payment.
  • I also learned how to sit back and allow myself to be taught the fundamentals of the business and to get all the knowledge I could from people more successful than me.
  • As well as developing the mindset that would allow me to be successful in a sales job.
  • I also Learned how to create traffic for myself using social media.
  • During my time Here I sold three cars, and had four appointments scheduled for the next day, once I found out my hours were going to be cut.
  • I have 20+ potential customers still asking me to show them cars and I get new messages everyday.

Front Desk Receptionist

The Red Lion- Pasco
03.2023 - 06.2023
  • Working as a front desk receptionist greatly improved my speaking skills.
  • As well as my patience in stressful situations.
  • During My Time Here I Greeted guests and responded to guest inquiries, requests, and issues in a timely, personable, and efficient manner to resolve guest concerns.
  • I Informed customers about payment methods and verified credit card data.
  • It also made me better at working together in a team setting.

Doordash Driver

DoorDash
10.2021 - 05.2023
  • My responsibilities were to deliver goods to customers on time and in perfect condition.
  • I utilized different GPS apps to optimize efficiency and to get the customers items to the correct location.
  • This also included communicating with Door dash support and the customers when I ran into any problems with payment, or unavailable items.
  • My customer rating is a 4.81 out of 5 and I have delivered a total of 1114 different orders.

Instacart Shopper

Instacart
11.2020 - 03.2023
  • My responsibilities were to deliver goods to customers on time and in perfect condition.
  • I utilized different GPS apps to optimize efficiency and to get the customers items to the correct location.
  • This also included communicating with Instacart support and the customers when I ran into any problems with payment, or unavailable items.
  • My customer rating is a 5 out of 5 and I have completed 991 orders to date.

Car Detailer

Autostars Motorgroup
11.2020 - 01.2021
  • I worked a seasonal position during College as a Car detailer.
  • My responsibility was to clean every inch of the cars interior and exterior by any means necessary.
  • I needed to make the cars I detailed look presentable to make someone inclined to buy them.
  • I would use a pressure washer, vacuums, a shampooer, and other machines to complete the task.

Wal-Mart Associate

Walmart
03.2020 - 10.2020
  • The time I worked at Walmart I basically did everything except work in the clothing section and produce.
  • Me and my team were apart of a special division within the store called 'SWAT'.
  • I stocked every other department in the store
  • We also did zoning for all these departments as well as pulled palates.
  • I did more zoning in the back of the store.
  • I also pushed carts from the parking lot when we were ahead of schedule.

Janitor

ABM Industries Inc.
08.2019 - 10.2019
  • My responsibility was cleaning and maintaining floors
  • Sweeping, mopping, vacuuming, waxing, stripping, buffing and polishing were the methods I used
  • I would take out every trash in the building
  • I would also scrub and sanitize bathrooms.

Store Clerk

Yakima pippens
05.2019 - 08.2019
  • I worked a seasonal position as a store clerk for the Yakima Pippens baseball team.
  • At this job I stocked all new products.
  • I also would incorporate new ways to display new items within the store.
  • Everyday I would interact and help customers.
  • The main part of the job was to finish the transaction by ringing customers up at the till.
  • The most important part of the job was at the end of the night.
  • I would have to document every item sold then add up and calculate how much money the store made that day.

Education

Associate's - General

Spokane Falls Community College
Spokane, WA

Skills

  • Negotiation
  • Sales
  • Friendly and Enthusiastic
  • Customer Service

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Car Salesman

Corwin Ford
08.2023 - 02.2024

Car Salesman

North West Premiere
07.2023 - 07.2023

Front Desk Receptionist

The Red Lion- Pasco
03.2023 - 06.2023

Doordash Driver

DoorDash
10.2021 - 05.2023

Instacart Shopper

Instacart
11.2020 - 03.2023

Car Detailer

Autostars Motorgroup
11.2020 - 01.2021

Wal-Mart Associate

Walmart
03.2020 - 10.2020

Janitor

ABM Industries Inc.
08.2019 - 10.2019

Store Clerk

Yakima pippens
05.2019 - 08.2019

Associate's - General

Spokane Falls Community College
Demitrius Alford