Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Demitrius Villanueva

Yakima,WA

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

5
5
years of professional experience

Work History

Key Holder Closer

Fire Cannabis Co.
Yakima, WA
03.2022 - 01.2023
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Provided exceptional service to a high volume of customers.
  • Responsible for exercising safe closing operations as well as cleaning and securing the premises before leaving.

Budtender

The Slow Burn
Yakima, Washington
08.2019 - 02.2021
  • Handled large volume of cash with high accuracy and security each day.
  • Stayed up to date on store promotions, payment policies and security practices.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Budtender

Happy Time
Yakima, WA
08.2017 - 04.2019
  • Recommended merchandise to customers based on needs and preferences.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Educated customers on product and service offerings.

Education

High School Diploma -

Zillah High School
Zillah, WA
05.2012

Skills

  • Communication
  • Effective customer upselling
  • Point of Sale (POS) system operations
  • Price memorization
  • Menu memorization
  • Decision-Making

References

Erik Gonzalez - Store Manager at Fire cannabis co. (509)-406-0907

Joshua Flores - Previous Store Manager at Happy Time (509)-834-3095

Marco Martinez - Manager for the Slow Burn (509)-490-7981

Timeline

Key Holder Closer

Fire Cannabis Co.
03.2022 - 01.2023

Budtender

The Slow Burn
08.2019 - 02.2021

Budtender

Happy Time
08.2017 - 04.2019

High School Diploma -

Zillah High School
Demitrius Villanueva