Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Demitrius Williams

Houston,Texas

Summary

With over a 10 years of experience in teaching, accounting, and customer service, I have developed a comprehensive skill set in problem-solving, coordination, and communication. Background includes extensive work in accounts receivable, billing, and educational roles, equipping with expertise to conduct detailed assessments, manage sensitive information, and produce accurate written determinations. Excited about the opportunity to adjudicate asylum applications, perform credible/reasonable fear screenings, and interpret policies and regulations effectively as an Asylum Officer.

Overview

25
25
years of professional experience

Work History

Hourly Lecturer

Houston Independent School District
08.2021 - Current
  • Designed and implemented instructional activities to enhance students' skills in Reading and Mathematics
  • Reinforced classroom objectives and provided targeted support to ensure alignment with educational goals
  • Prepared 24 students for standardized and achievement tests by developing tailored lesson plans and assessment strategies
  • Created and delivered lessons through web-based tutorial programs, offering customized, one-on-one blended learning instruction
  • Monitored and documented student progress, reviewing relevant data to inform instructional adjustments and strategies
  • Administered diagnostic and formative assessments to evaluate and track student performance
  • Developed and employed tutorial strategies aimed at advancing students to or beyond their expected academic grade levels
  • Assisted students in cultivating effective study habits and learning strategies
  • Performed additional job-related duties as assigned, contributing to the overall educational environment.

Accounts Receivable Clerk

Pioneer Freight
06.2018 - 01.2019
  • Provided technical guidance in managing invoicing and billing procedures, ensuring accuracy and compliance with company policies and regulatory requirements
  • Demonstrated strong interpersonal skills by proactively communicating with 30-50 clients via telephone, email, and mail to monitor and collect accounts receivable
  • Maintained and updated accounts receivable aging reports to track outstanding balances and facilitate timely collections
  • Conducted daily cash management tasks, including recording bank deposits and updating cash receipt logs
  • Resolved outstanding issues with customers promptly and diplomatically, ensuring timely payments and maintaining positive client relationships
  • Updated driver and billing rates in the VIntermodal Trucking System to reflect current rates and policies.
  • Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
  • Prepared and mailed invoices to customers, processed payments, and documented account updates.
  • Monitored accounts to verify compliance with payment terms and schedules.
  • Followed up overdue payments and payment plans from clients to establish good cash flow.
  • Utilized Microsoft Excel, QuickBooks and Oracle software to manage invoices and payments.
  • Managed and responded to correspondence and inquiries from customers and vendors.

Flex Teacher

Catapult Learning
01.2016 - 06.2018
  • Delivered instructional models and strategies in readiness, reading, and mathematics skills through utilization of company-designed materials and educational strategies
  • Established and maintained student data forms and files as required by company, local, state, and/or federal agencies
  • Attended and documented conferences/meetings/trainings with company supervisors, classroom teachers, principals, and parents as required
  • Maintained inventory of educational materials and supplies.
  • Worked with a group of 6-10 students to improve their math and reading skills.

Accounts Receivable Specialist

Petrofac Inc
10.2012 - 11.2015
  • Oversaw billing processes for various training classes, expenses, and time-related services, ensuring accuracy and compliance with company policies
  • Processed credit card payments and generated invoices promptly and accurately using established systems
  • Supported cash application processes to ensure accurate and timely application of payments
  • Verified all necessary documentation for client invoices to guarantee completeness and accuracy of billing information
  • Submitted refund, adjustment, and write-off requests in compliance with company policies
  • Demonstrated ability to interact effectively with customers to resolve financial issues and collect overdue balances
  • Conducted account reconciliations regularly to ensure accuracy and resolve discrepancies promptly.

Customer Service/Usher

Clutch City Sports and Entertainment
08.2011 - 09.2015
  • Politely directed and escorted patrons to their seats
  • Assisted guests in VIP Clubs
  • Provided patrons with programs and other relevant materials.

Accounts Receivable Analyst/Lead

DHL Express/Global Forwarding
09.2005 - 12.2010
  • Conducted training for new hires, providing technical guidance on procedures, client relations, and system operations
  • Supported cash application processes, ensuring accurate and timely payment postings
  • Managed reconciliation of bank lockboxes, ensuring accurate alignment of financial records
  • Researched overpayments and misappropriations of payments, addressing discrepancies and implementing corrective measures
  • Assisted with month-end closing processes and provided coordination for accurate financial reporting
  • Monitored and tracked merchandise deliveries within the U.S
  • And oversaw freight tracking for international packages.

Classroom Teacher/Substitute Teacher

Chicago Public Schools
09.2001 - 06.2004
  • Drove student learning by establishing clear classroom plans and group objectives, as well as actionable strategies to achieve each goal.
  • Instructed groups of up to 30 students and provided individual support.
  • Documented attendance, assignments, grades and participation for over 25 students.

Math Teacher

Chicago Archdiocese
01.2000 - 01.2001

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  • Kept classroom environments consistent and focused on learning by establishing and enforcing clear objectives.
  • Provided meaningful math instruction to improve math skills of children.
  • Assessed student comprehension through regular quizzes, tests, and assignments.
  • Prepared and implemented lesson plans covering required course topics.
  • Adjusted teaching strategies to meet diverse requirements of individualized support plans.
  • Worked with administrators on behavioral issues to support needs of students.

Education

Bachelor of Science - Mathematics

Prairie View A&M University
Prairie View, Texas
08.1987

Skills

  • Training and Development
  • Problem-Solving
  • Assessment and Evaluation
  • Data Management
  • Attention to details
  • Customer Relations
  • Technical Proficiency
  • Billing and Invoicing
  • Communication

References

Available upon request

Timeline

Hourly Lecturer

Houston Independent School District
08.2021 - Current

Accounts Receivable Clerk

Pioneer Freight
06.2018 - 01.2019

Flex Teacher

Catapult Learning
01.2016 - 06.2018

Accounts Receivable Specialist

Petrofac Inc
10.2012 - 11.2015

Customer Service/Usher

Clutch City Sports and Entertainment
08.2011 - 09.2015

Accounts Receivable Analyst/Lead

DHL Express/Global Forwarding
09.2005 - 12.2010

Classroom Teacher/Substitute Teacher

Chicago Public Schools
09.2001 - 06.2004

Math Teacher

Chicago Archdiocese
01.2000 - 01.2001

Bachelor of Science - Mathematics

Prairie View A&M University
Demitrius Williams