Summary
Work History
Education
Skills
Certificates And Licensure
Timeline
Generic

Krystal Fournier

Merrimack

Summary

Dedicated human services clinician with a strong focus on crisis intervention and behavioral health support. Experienced in developing programs that enhance client well-being and reduce unnecessary emergency interventions. Committed to advocating for individuals through comprehensive assessments and collaborative care strategies.

Work History

Crisis Intervention Team Clinician

Front-Line Services, LLC
Gardner
2024 - 2026
  • Responded to acute behavioral health crises alongside law enforcement, providing real-time assessment, de-escalation, and stabilization
  • Conducted comprehensive risk assessments and developed safety plans, preventing unnecessary hospitalizations.
  • Assisted in developing and implementing co-response program to strengthen collaboration between law enforcement and mental health services.
  • Diverted individuals from emergency room visits by connecting them with community-based providers, ensuring ongoing mental health support.
  • Achieved cost savings of over $500,000 through strategic care coordination and diversion strategies.

School Social Worker

Raymond School District
Raymond
2021 - 2024
  • Coordinated crisis intervention with families and community providers to ensure immediate student safety.
  • Delivered counseling services to students, fostering emotional resilience and improving social skills.
  • Implemented MTSS interventions to improve academic and behavioral outcomes
  • Participated in IEP meetings and contributed to student support planning
  • Provided resources to homeless students under McKinney-Vento Act, facilitating access to essential support.

Personal Sabbatical

Personal Employer
Hudson
2020 - 2021

MSW Intern

Pinkerton Academy
Derry
2019 - 2020
  • Facilitated therapeutic groups by incorporating structured curriculum and delivering ongoing individual clinical support to four students.
  • Supported Pinkerton Academy’s Special Services for Educational Success (PASSES) Program, improving educational experiences for learners with mental health disorders through tailored interventions.
  • Participated in IEP meetings, drafting and updating documentation to ensure compliance and address diverse student needs effectively.
  • Developed deep understanding of New Hampshire's special education policies and procedures to advocate for student rights and facilitate access to necessary services.

Residential Case Manager

Keystone Hall/GNCA
Nashua
2019 - 2019
  • Led clinical groups for individuals with substance abuse disorders by utilizing evidence-based practices curriculum, Living in Balance – Recovery Management; SAMHSA Anger Management; and Nurturing Parenting.
  • Mentored clients in behavioral change, facilitating personal growth and recovery outcomes.
  • Engaged clients consistently, ensuring timely and accurate documentation of progress.
  • Conducted urinalysis tests to monitor substance use, contributing to client accountability and treatment effectiveness.

MSW Student Intern

Keystone Hall/Cynthia Day Family Center
Nashua
2018 - 2019
  • Facilitated two weekly clinical substance use disorder groups, enhancing participant engagement and support.
  • Facilitated group therapy sessions addressing mental health topics.
  • Conducted intake assessments to identify client needs and goals.
  • Guided clients in navigating support services and resources to meet their needs.
  • Gained knowledge of recovery processes through holistic methods and community support services, improving ability to assist individuals in recovery.

Service Coordinator

Gateways Community Services
Nashua
2017 - 2019
  • Monitored services and ensured provision of appropriate help to meet individual needs, in line with budget limit set by Medicaid Waiver fund.
  • Supported individuals with developmental disabilities and families in accessing suitable community services for Medicaid Waivers, He:525, and He:521, improving their service utilization.
  • Fostered relationships with individuals/families and informed and connected each to suitable programs.
  • Coordinated annual support meetings to strengthen communication among stakeholders, fostering collaboration and understanding of individual needs.
  • Facilitated and supported the completion of Support Intensity Scale (SIS) reviews for individuals.
  • Conducted annual Health Risk Screening Tool (HRST) assessments to evaluate individual health needs.
  • Performed routine home visits to assess individual needs and ensure compliance with regulations.
  • Gathered and submitted all caseload documentation by stipulated dates.
  • Reviewed and corrected PDMS budgets, ensuring accurate payment of funds for services and maintaining compliance with financial regulations.

Academic Advisor

Southern New Hampshire University
Manchester
2014 - 2017
  • Assisted students to acclimate to university culture, environment, and resources.
  • Guided students through initial course phases while fostering motivation to build on strengths and achieve their college degree.
  • Conducted regular check-ins with learners through scheduled calls to monitor progress and provide support.
  • Maintained accurate communication records to ensure effective follow-up and support for students.
  • Exceeded set goals for enrollment, term over term and fulfilled weekly outreach expectations.
  • Entered student information into the CRM system for accurate tracking. onto the CRM system and updated accordingly.

Child Protective Services

State of New Hampshire Department of Children, Youth & Families
Manchester
2007 - 2014
  • Investigated suspected child neglect, abuse, and exploitation cases.
  • Interviewed clients and conducted risk and safety assessments.
  • Collaborated with law enforcement and service providers to deliver timely support for at-risk children.
  • Played pivotal role in preserving the life of a single child after being deemed to fail due to neglect from parents.
  • Located and secured appropriate and safe placements for numerous children in need.
  • Captured and updated data in NH Bridges tracking program, drafted court reports, and attended hearings to facilitate case management.
  • Presented crisis intervention/referrals to resources including substance abuse services to community members.
  • Recognized for dedication to child welfare and safety and commitment to ensuring safety and wellbeing of children while providing resources to develop individual skills.

Education

Master of Social Work -

University of New Hampshire
Manchester
01-2020

Bachelor of Arts - Human Development, Social Work

Rivier College
Nashua
01-2007

Associates Degree - Liberal Studies

Hesser College
Manchester
01-2003

Skills

  • Crisis intervention
  • Crisis Intervention in Schools
  • Risk assessment
  • Behavioral health
  • School-Based Counseling
  • Trauma-Informed Educational Practices
  • Care coordination
  • Student support planning
  • Client advocacy
  • School crisis intervention
  • Trauma-Informed Care
  • Family advocacy
  • Educator collaboration
  • Program development

Certificates And Licensure

NH Statement of Eligibility (SOE), 0049, School Social Worker, 07/28/21, 139044

LCSW/LICSW License Eligible

Timeline

Crisis Intervention Team Clinician

Front-Line Services, LLC
2024 - 2026

School Social Worker

Raymond School District
2021 - 2024

Personal Sabbatical

Personal Employer
2020 - 2021

MSW Intern

Pinkerton Academy
2019 - 2020

Residential Case Manager

Keystone Hall/GNCA
2019 - 2019

MSW Student Intern

Keystone Hall/Cynthia Day Family Center
2018 - 2019

Service Coordinator

Gateways Community Services
2017 - 2019

Academic Advisor

Southern New Hampshire University
2014 - 2017

Child Protective Services

State of New Hampshire Department of Children, Youth & Families
2007 - 2014

Master of Social Work -

University of New Hampshire

Bachelor of Arts - Human Development, Social Work

Rivier College

Associates Degree - Liberal Studies

Hesser College

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